My game "forza 4“can't running,HELP me please.（地平线4闪退，中英文求助）

Discus and support My game "forza 4“can't running,HELP me please.（地平线4闪退，中英文求助） in XBoX on Windows to solve the problem; My system is win10 1909,when i open the game ,it came out the game logo picture for tens of second,then it flash back to broken（闪退） without any error... Discussion in 'XBoX on Windows' started by Lashandy, Dec 7, 2019.

  1. Lashandy
    Lashandy Guest

    My game "forza 4“can't running,HELP me please.（地平线4闪退，中英文求助）


    My system is win10 1909,when i open the game ,it came out the game logo picture for tens of second,then it flash back to broken（闪退） without any error code.I used to reinstaller the game,close any other progam
    or secure program,but they are not helping.

    When i open the task manager ,i found the "forza4.exe"were （已挂起）be suspended,it's a
    green leave next to the program,then it's the memory of the program used came to 0%,then it flash back to broken,it‘ a UWP program?and there are some informations you may need to know from the （安全与维护）"security and maintenance"and（事件查看器 ）'event viewer'(
    sorry i don't know what 's the name) and it's chinese .

    _________________________

    源

    ForzaHorizon4.exe

    摘要

    Stopped responding and was closed

    日期

    ‎2019-‎12-‎05 18:18

    状态

    已发送报告

    描述

    A problem caused this program to stop interacting with Windows.

    错误的应用程序路径: D:\WindowsApps\Microsoft.SunriseBaseGame_1.367.746.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

    问题签名

    问题事件名称: MoAppHang

    Package Full Name: Microsoft.SunriseBaseGame_1.367.746.2_x64__8wekyb3d8bbwe

    Application Name: praid:SunriseReleaseFinal

    Application Version: 0.0.0.0

    Application Timestamp: 00000000

    Hang Signature: 07c1

    Hang Type: 4194304

    OS 版本: 10.0.18363.2.0.0.256.4

    区域设置 ID: 2052

    Additional Hang Signature 1: 07c119e4c87ab1d6b6b9dbf735e96c51

    Additional Hang Signature 2: ff36

    Additional Hang Signature 3: ff36e27ba7eb01016df5c64ec48085af

    Additional Hang Signature 4: 07c1

    Additional Hang Signature 5: 07c119e4c87ab1d6b6b9dbf735e96c51

    Additional Hang Signature 6: ff36

    Additional Hang Signature 7: ff36e27ba7eb01016df5c64ec48085af

    关于该问题的额外信息

    存储段 ID: 8077d3f55d451f61a2a858f9d0201a9e (1344422318731958942)



    日志名称: Application

    来源: Windows Error Reporting

    日期: 2019-12-05 23:46:37

    事件 ID: 1001

    任务类别:

    级别: 信息

    关键字: 经典

    用户: 暂缺

    计算机:

    描述:

    故障存储段 1344422318731958942，类型 5

    事件名称: MoAppHang

    响应: 不可用

    Cab ID: 0

    问题签名:

    P1: Microsoft.SunriseBaseGame_1.367.746.2_x64__8wekyb3d8bbwe

    P2: praid:SunriseReleaseFinal

    P3: 0.0.0.0

    P4: 00000000

    P5: 07c1

    P6: 4194304

    P7:

    P8:

    P9:

    P10:

    附 文件:

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C45.tmp.WERInternalMetadata.xml

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C65.tmp.xml

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C74.tmp.csv

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2CB4.tmp.txt

    可在此处获取这些文件:

    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Sunris_f661c6ba65a3fd12fe328942f7cc8af14dfc3be3_99479a91_af12fcb0-0981-413f-b3da-92a9e2f9d087

    分析符号:

    重新检查解决方案: 0

    报告 ID: 9dfd2e3b-c2c9-4e44-9132-f4a655a38257

    报告状态: 268435456

    哈希存储段: 8077d3f55d451f61a2a858f9d0201a9enCab GUID: 0

    事件 Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2019-12-05T15:46:37.449486800Z" />

    <EventRecordID>3239</EventRecordID>

    <Channel>Application</Channel>

    <Computer></Computer>

    <Security />

    </System>

    <EventData>

    <Data>1344422318731958942</Data>

    <Data>5</Data>

    <Data>MoAppHang</Data>

    <Data>不可用</Data>

    <Data>0</Data>

    <Data>Microsoft.SunriseBaseGame_1.367.746.2_x64__8wekyb3d8bbwe</Data>

    <Data>praid:SunriseReleaseFinal</Data>

    <Data>0.0.0.0</Data>

    <Data>00000000</Data>

    <Data>07c1</Data>

    <Data>4194304</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C45.tmp.WERInternalMetadata.xml

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C65.tmp.xml

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C74.tmp.csv

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2CB4.tmp.txt</Data>

    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Sunris_f661c6ba65a3fd12fe328942f7cc8af14dfc3be3_99479a91_af12fcb0-0981-413f-b3da-92a9e2f9d087</Data>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>9dfd2e3b-c2c9-4e44-9132-f4a655a38257</Data>

    <Data>268435456</Data>

    <Data>8077d3f55d451f61a2a858f9d0201a9e</Data>

    <Data>0</Data>

    </EventData>

    </Event>

    _________________________________________________

    日志名称: Application

    来源: Application Hang

    日期: 2019-12-05 23:46:37

    事件 ID: 1002

    任务类别: (101)

    级别: 错误

    关键字: 经典

    用户: 暂缺

    计算机:

    描述:

    程序 ForzaHorizon4.exe 版本 0.0.0.0 已停止与 Windows 交互并关闭。若要查看是否有关于该问题的详细信息，请检查“安全性与维护”控制面板中的问题历史记录。

    进程 ID: 1e80

    开始时间: 01d5ab8308cf588d

    终止时间: 4294967295

    应用程序路径: D:\WindowsApps\Microsoft.SunriseBaseGame_1.367.746.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

    报告 ID: 9dfd2e3b-c2c9-4e44-9132-f4a655a38257

    错误程序包全名: Microsoft.SunriseBaseGame_1.367.746.2_x64__8wekyb3d8bbwe

    错误程序包相关应用程序 ID: SunriseReleaseFinal

    挂起类型: Activation

    事件 Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Application Hang" />

    <EventID Qualifiers="0">1002</EventID>

    <Level>2</Level>

    <Task>101</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2019-12-05T15:46:37.466420400Z" />

    <EventRecordID>3240</EventRecordID>

    <Channel>Application</Channel>

    <Computer></Computer>

    <Security />

    </System>

    <EventData>

    <Data>ForzaHorizon4.exe</Data>

    <Data>0.0.0.0</Data>

    <Data>1e80</Data>

    <Data>01d5ab8308cf588d</Data>

    <Data>4294967295</Data>

    <Data>D:\WindowsApps\Microsoft.SunriseBaseGame_1.367.746.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe</Data>

    <Data>9dfd2e3b-c2c9-4e44-9132-f4a655a38257</Data>

    <Data>Microsoft.SunriseBaseGame_1.367.746.2_x64__8wekyb3d8bbwe</Data>

    <Data>SunriseReleaseFinal</Data>

    <Data>Activation</Data>

    <Binary>410063007400690076006100740069006F006E0000000000</Binary>

    </EventData>

    </Event>

    :)
     
    Lashandy, Dec 7, 2019
    #1
  2. xDevilxGirlx421 Win User

    My game "forza 4“can't running,HELP me please.（地平线4闪退，中英文求助）

  3. XBF Brad A Win User

    地平线4闪退[Translation-Horizon 4 Flashback]

    Hi Fellow gamer,

    Thanks for reaching out to the forums. We understand you are having issues with Forza Horizon 4 launching. We recommend trying the guide for

    gameplay issues on Windows 10    . Also if you could describe what happens it will help us to assist you further.

    Thanks,

    Brad
  4. 小萌61 Win User

    地平线4闪退[Translation-Horizon 4 Flashback]

    Hi Fellow gamer,

    Thanks for reaching out to the forums. We understand you are having issues with Forza Horizon 4 launching. We recommend trying the guide for

    gameplay issues on Windows 10    . Also if you could describe what happens it will help us to assist you further.

    Thanks,

    Brad
    以上内容都不能解决问题， 们看问题也不审题就直接回复?
  5. Edward - MSFT Win User

    地平线4 财富岛DLC 不WORK

    您好 欢迎来到微软社区！



    我们社区提供关于Windows家庭版及专业版日常使用和升级更新故障的技术支持。

    您正在咨询的地平线4的DLC不生效问题已经超出我们论坛的支持范围，它有专门的问题提交地平线的专门问题处理网站：Forza Horizon 4 – Forza Support (forzamotorsport.net)（仅支持英文，您可以使用翻译工具辅助交流），您可以点击“Create a Ticker”提交工单，那里有这方面的专家，能提供更 专业的方案。



    Edward|微软社区支持专员



    --------------------------------------------------------------------



    我们秉承客户至上的服务理念。如果您对微软工程师在论坛中的服务有意见与建议，欢迎提出，以便我们提供更优质的服务。



    Welcome to Microsoft Answers!
  6. XBF - Dom Win User

    极限竞速地平线4 闪退

    [助理正在使用翻译应用程序。请注意，可能会出现语法错误和语法不正确的情况]

    好 ATQuantum,

    感谢您就您的问题与我们联系！

    由于此问题存在于游戏中， 此您将需要开发团队本身的支持， 为我们不需要工具或资源来正确排除故障或解决问题。您将在下面找到一个用于提交支持票证请求的链接。如果在提交票证之前系统提示您登录，则可以使用现有的 Xbox 帐户登录。我还想通知您，您可能需要在提交之前将机票翻译成英语， 为我 法验证该网站是否支持您发布的语言。

    链接：Submit a request – Forza Support (forzamotorsport.net)

    您还可以在此处调查支持网站的"FH4 已知问题"部分：FH4 Known Issues – Forza Support (forzamotorsport.net)
Thema:

My game "forza 4“can't running,HELP me please.（地平线4闪退，中英文求助）

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  1. 程序 ForzaHorizon4.exe 版本 0.0.0.0 已停止与 Windows 交互并关闭。若要查看是否有关于该问题的详细信息，请检查“安全性与维护”控制面板中的问题历史记录。