my game doesn't run please help

Hello GhtsProPlayer, My name is David. I am an independent advisor, happy to help you today.

I'm sorry to hear that you're having trouble running Forza Horizon 5. Here are a few steps you can try to troubleshoot the issue:

Restart your console: Sometimes, a simple restart can resolve temporary issues. Turn off your Xbox Series X completely, unplug the power cord from the back of the console, wait for about 10-15 seconds, then plug it back in and turn on the console. Try launching Forza Horizon 5 again.

Check for updates: Ensure that Forza Horizon 5 is up to date with the latest patches and updates. Game developers often release updates to fix bugs and improve performance. Go to "My games & apps" on your Xbox dashboard, highlight Forza Horizon 5, press the menu button on your controller (the one with three lines), and select "Manage game and add-ons." From there, check for any available updates and install them if necessary.

Clear cache: Clearing the cache on your Xbox Series X can help resolve various issues. To clear the cache, turn off your console, unplug the power cord from the back, wait for about 10-15 seconds, then plug it back in and turn on the console. This action clears temporary files and can potentially resolve the problem.

Reinstall the game: It's possible that the game installation may have become corrupted or incomplete. Try uninstalling Forza Horizon 5 and then reinstalling it. To uninstall the game, go to "My games & apps," highlight Forza Horizon 5, press the menu button (three lines), and select "Uninstall." Once the game is uninstalled, go to the Microsoft Store, search for Forza Horizon 5, and reinstall it.

Check for hardware issues: Ensure that your Xbox Series X is functioning properly and that there are no hardware issues. Test other games or applications to see if they run without any problems. If you encounter issues with other games as well, it may indicate a larger hardware problem, and you may need to contact Xbox Support for further assistance.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.
Best regards.

Hello, Juansgamer. I'm Arturo, and I'll be glad to provide some assistance with your concern today.

However, I find appropriate to ask some questions:

-Are you playing the game on Xbox, or PC?
-Are you getting an error code, or the game just crashes?
-What potential solutions you tried to fix this?

Por los que he probado sea of thieves, forza horizon 4 y lonely mountain downhill

For example in my account i have the game sea of thieves, i download the game and when i hit launch to start the game these screen appears and does nothing. A friend of mine borrowed me his account to try and launch forza horizon 4 and it does the same
thing but with an image of forza horizon 4, another example, with the game lonely mountain downhill, when i launch it the game starts to run, i see a screen that says "loading..." and then it closes itself, and then randomly an error appears in my screen saying
that i cant run the game for some reasons.

I have my windows with the version 1903 besause im not allowed yet to download the version 2004. I dont know if you need something else

why are you not allowed to download the latest updates, is this a work computer of some sort. besides windows 10 is on 1909 currently, you may need to update to that.