My game code has redeemed yet it's not in my library

where did you buy the code, if the code is for xbox then you just got the xbox console version, battlefield v is only on EA app, Steam, Gog, it is not available on the microsoft store/xbox app, it is listed but links to the EA app.

you really need to pay attention, the game is only listed under the xbox app, you need to have the EA app installed and linked then this lets you play that game via gamepass through the EA app. he has purchased the game from microsoft, therefore it is a code for the xbox console version.

I took the liberty to check it here on my end as well, the Battlefield V available on Xbox App requires EA App.

On your order history, click the game icon for the Battlefield V then scroll down a bit, check the "Playable On" tab to validate if it's for Xbox Consoles only or for PC as well. I was able to check and the PC version of the game can be purchased and installed through EA App or Steam.

The billing order for Battlefield V is ' Completed ' .

Also, the Xbox app for PC states it is playable on PC.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

Go to https://account.microsoft.com/billing/orders and check if you can see the redemption transaction stated as "completed" or "redeemed".

Also, as I have checked, the game on Microsoft Store for Battlefield V is for Xbox only.