My game clips are not showing on my Xbox, help!

XKainx · Mar 5, 2019

The last few clips I’ve tried to record (hitting the home button, then X) are not showing up anywhere on my Xbox. I recorded a clip last week and it showed up no problem, but the last 2 I’ve tried to capture just won’t show anywhere. I got the notification
that a clip was recorded both times.

Is this a common problem? Any help would be appreciated

:)

XBF Chris J

Hello GriffinKay,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any)
you’ve tried so far. That way we can tailor our support specifically to you.

Thanks again.

GriffinKay

I have a similar issue and it all started after appearing offline for quite some time. Now I am appearing online and want my clips to be available for everyone to see. Nothing new gets posted on my activity feed, I've tried the privacy settings and activity
feed settings and everything is set correctly. I can see the clips myself if I go into my captures on my xbox however, I cannot see these new captures on my xbox app. And not to mention my activity feed has been completely blank 2 months. Please help.

XKainx

Hey Kain,

Thank you for reaching out. I see you are having some trouble with your 2 latest recorded clips. Make sure you have enough storage available for your clips. Try recording a new test clip and see if you are able to access it afterwards. Let us know!

I have about 150gb free on my xbox, so i assume thats not the issue. Is there anything else that may cause this?

XBF Amber M

Hi Kain,

Thanks for the reply! Good to know that you have storage available on your console. When you're attempting to view the clips, are you doing so via the Upload Studio app on your Xbox? Finding
your game clips

Open the guide > Broadcast & capture > Capture >
Manage Captures.
The default filter shows everything already published on Xbox Live.

To see clips you’ve captured but not yet uploaded, select the filter On Xbox Live and choose
On this Xbox.

If you are, and they are still not found, then you may wish to try the troubleshooting available in the following articles:

If the problem persists, try doing a soft factory reset of the console,
Reset and keep games and apps to help reset the operating system. Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

Try this out and let us know the results.

I hope that this helps out!

XBF Lance J

Hey Kain,

Thank you for reaching out. I see you are having some trouble with your 2 latest recorded clips. Make sure you have enough storage available for your clips. Try recording a new test clip and see if you are able to access it afterwards. Let us know!

My game clips are not showing on my Xbox, help!