My game capture isn’t working

TrentonSnader · Apr 9, 2023

I have game capture enabled and everything but when I hit the share button on the series x controller it won’t record or through the menu way to record I have a series x and the error code is (0x82323001)

:)

Kimmy_24

Hi, TrentonSnader! I'm Kim, an Independent Advisor and I’m happy to help you today.

There's no specific article yet for this error code so let's try some steps to isolate the issue. Kindly make sure you have enabled game captures on your console. Please select Profile & system > Settings > Preferences.

Select Capture & share > Allow game captures.

Choose Captures by me or games, or simply Captures by me.

then go to your Xbox Settings. Select Network Settings > Advanced Settings. Under Change Settings select Alternate MAC Address> select Clear. Allow the console to restart when prompted then try to check if the issue still persists.

FernandoCarvalhoPV

My name is Fernando I'm an independent consultant, I'm happy to help

The link below has some information and solutions that can help you with this error that is appearing

https://support.xbox.com/help/errors/error-code-0x803F8001

I hope I helped and see you soon.

Thorz74

Hi, no problem.

a) I don’t see how connecting the console to another HDMI port or to another display device can help. This is internal capturing and the video is not taken from the video output. Is is processed internally in the Series X. And if there was a problem with my external setup this will surely impact all captures, something that isn’t happening. It is just Far Cry 6 captures the Xbox is struggling with.

b) Same as A

c) Using the old plain and simple stereo uncompressed here, I don’t have any other option to use

My belief is that the Xbox is struggling capturing from this game in particular as older games that are less demanding are not showing any problems.

Francia J.

Deletion after 30 days is only applicable for captures that were uploaded to Xbox Network. The only reason can be is that they were manually deleted, the capture isn’t successful, or you have performed a reset on your console.

For your reference you can check this link: https://support.xbox.com/en-CA/help/games-apps/...

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Warzone 2.0 is a free game, if I may ask what is the exact error or issue that you're experiencing with the game?

My game capture isn’t working