My friends no longer appear in my friends list

o0 HoLLoWmAn 0o · Nov 16, 2016

So I deleted my console account because I had concerns with the availability of my friends, and since I added my account to the console I no longer friends that even appears offline in my list of Friends how to retrieve my friends list? While with my sister's
account everything works

:)

DrxwZ · Nov 16, 2016

Help???

Since the outage of the servers, I appear to have no friends on my friends list! Can anyone help me out???

BoriquaParaTi · Nov 16, 2016

Hiding Friends Lists

I once had my friends list blocked from people and friends but now its no longer being hiden. Can anyone tell me how hide my friends list again? A friend that i no longer talk to had told me how to hide my friends but i dont remember.

Miss Bijoux · Nov 17, 2016

Hey o0 HoLLoWmAn 0o -

Can you try to >>power cycle<< your Xbox One console and see if that helps? Also, what region are you located in and is your
console updated to the latest version? You can find your console's OS version under
Settings > All Settings > Console Info and updates >OS version,
we want the number that starts with rs1_xbox.

Also are you able to provide us with screenshots of your dashboard currently looks like where your friends list should be?

Thanks!

Miss Bijoux

Hey o0 HoLLoWmAn 0o -

Can you try to >>power cycle<< your Xbox One console and see if that helps? Also, what region are you located in and is your
console updated to the latest version? You can find your console's OS version under
Settings > All Settings > Console Info and updates >OS version,
we want the number that starts with rs1_xbox.

Also are you able to provide us with screenshots of your dashboard currently looks like where your friends list should be?

Thanks!

Misses Quinzel

Hey there, xSinkingEnd64!

There's a few things going on here that you seem to be running into. When you add your friends and need to restart your console to see them, this is a caching issue. One of thing you can do instead of a restart is hit LT + RT + Y. This is a dashboard refresh,
and should show you your friends there.

The need to block someone to remove them as a friend fully, and still seeing the remove option after, is something I haven't seen before, though. What I suggest doing is making note of the gamertag, the time you had to block them, and your time zone. Give

phone support a call, and ask them if they can get it up to the right teams to work with you. If they are unable to do so, post back here with a reference number from the call, and we'll look into the options here on our end.

Hopefully you get all sorted out! Keep me updated.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

cjsEV

When you block someone who has added you as a friend that also removes your account from their friends list.

My point is that they are blocked and they still appear as a follower. That shouldn’t be the case as they no longer have me as a friend.

I’m just looking for that to be fixed.

bowski477

Also if the player no longer appears on your recent players list, send them a friend request, then file the complaint, and delete the friend request.

jimwoodward

yes, my friends no longer appear in microsoft solitaire.

My friends no longer appear in my friends list