My Friends List Has Disappeared

It's a problem with Xbox Live.

I'm very sorry that you're having this problem too. There were a large number of Xbox Live subscribers who were unable to connect this afternoon. As of 11:30 CST, there is still a service alert on the main support page that addresses your issue in more
detail (as well as other problems that the XBL staff are working on as quickly as possible). In addition to not being able to send and receive messages, some users are still temporarily unable to access their friends list.

This is a very upsetting issue to many, I am sure, especially if you play on XBL often, and play team-based games with people you know (Call of Duty, Halo, Rock Band, Battlefield, Gears). The good folks at XBox tech support have assured us that they are
working on this issue and hope to have it resolved soon. I was unable to get on Xbox live for about three hours earlier, and still can't access saved data in a couple of games.

For more information, visit the following link:

support.xbox.com/.../xbox-live-status

If there are any issues outstanding, they are described in more detail there (instead of just getting an error message and code when you try to fix it on your console.

You're not alone. I think there are many unhappy XBL subscribers who pay good money for this service, and they shouldn't have to pay for problems. I'll be alongside you, praying that they fix this like, NOW.

Best of luck,

Envy

Xbox live was having some connection issues earlier. It is up and running again.

Sadly right now there is no official announcement by Microsoft/Xbox team

Let's try waiting for now :c

Edit: Now the issue appears in the Live Status page:

https://support.xbox.com/xbox-live-status

Hopefully in the next hours everything should be working as expected

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Mr

If you go here:
https://account.xbox.com/en-us/spashell

The issue persists or not?

Hi Josef,

Thanks for your reply.

I tried your link but problem still exists.

Many people I game with are also experiencing the same thing.

Any idea when this issue will be resolved?

Thanks.

Update: There are some players reporting the same issue.

I personally don't experience this issue.

But I want to let you know that you're not alone