My friends are being removed and I cannot re-add them. Help?

Hey there Cobra!

There was an issue with adding friends but that was resolved a week or so ago. Is it possible that this person has blocked you maybe? That would explain why you can't hear or add them. Maybe check with some mutual friends and see if they know?

Good luck.

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Same thing happened to me, even bought a brand new xbox, set it up, no friends

Did anyone's friends list get sorted?? Mines started doing this and have been scouring the Internet and Microsoft chat and help to try get it sorted. They think it's an xbox issue and want to repair. Which cannot be the case as other people's accounts on my xbox are fine. It's such a strange issue. Remove account and re-add it makes friends disappear. Manually removing friends and adding them works but their status never updates, remove account and re-add and they disappear again. Tried my account on multiple other Xbox's and its fine also. App is fine. PC is fine just not this xbox but like I said other people's accounts are fine here

Remove and re-add your friend on Xbox.com or if you have one, add them on your 360.

Then, they'll show up on your friends list. Message your friend and let them know you're re-adding them.

Good to hear about an update coming out soon!

- Tenzin!

Hello there,

You cannot transfer the username or friends list onto the second account, as they are separate accounts, but on the second account you could re-add the same list of friends. As for Gamertag, you will need to create a unique name for the second account.

I hope this helps.

Can I add friends who on my parent account to my childs account in a list form and upload them all at once or does my son have the add them one at a time on his child account?

I'm not sure if Blocking someone removes them as a "Favorite" which is what triggers seeing someone sign in. Perhaps unblock them, remove them as a favorite and then re block them?

Only way to do that would be to unblock, add as a friend, add as favorite then remove from favo

rite. Blocking removes them from friends list. If they aren't on your friend list they aren't a favorite. Try again.🤷‍♂️