my friend "stole" my money

Discus and support my friend "stole" my money in XBoX Accessibility to solve the problem; Hello, recently my friend logged into my account,and used my money to send a gift to his account,and he already used the gift code but i wanted my... Discussion in 'XBoX Accessibility' started by João August0, Jul 21, 2022.

  1. my friend "stole" my money


    Hello, recently my friend logged into my account,and used my money to send a gift to his account,and he already used the gift code but i wanted my money back but i can't ask for a refund because it was a gift, i need help

    :)
     
    João August0, Jul 21, 2022
    #1
  2. Smwutches Win User

    my friend "stole" my money

    Make your friend pay you back. Since he's already redeemed the code, there's nothing that can be done. You should also change your password. No one else should have access to your account.
  3. Smwutches Win User

    they stole my money

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  4. BongKaos Win User

    Stole my money

    Sorry, You are out of luck... MS can do nothing if you willingly sent items to another member. I don't believe the sale of a gamertag is something that should be done... In fact maybe against the rules...... GOOD LUCK!!!
  5. General of Army Win User

    Stole my money

    It could of been a glitch in the system. I had a buddy that did this to him a time ago when he was buying gold. Instead of $2, it charged him the total price of two(2) three month cards. The best solution that I myself can tell you is to contact the Xbox
    Billing Department and explain to them your current situation.

    Hope it helps!

    -
  6. JosefLBohorquez Win User

    stole my money

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Conrad

    In some cases a purchase can take up to 48 hours to be reflected in your account order history and in-game

    For now the best option is wait this time buddy

    But just to let you know that if more than 48 hours passed and you not receive the content yet, probably something went wrong with the purchase and Microsoft is going to refund the money to you.

    This process can take up to 3 business days, but time will be less or more depending on your financial institution internal processes.

    You can try speeding up this process asking them to manually cancel the pending charges

    If you have further questions feel free to ask, greetings from another Microsoft user
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my friend "stole" my money

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