My friend has sent me a game as a gift but I haven't received it what should I do

Discus and support My friend has sent me a game as a gift but I haven't received it what should I do in XBoX Games and Apps to solve the problem; My friend has sent me 3 months of game pass but I haven't received it is there a reason why 011d33e5-73c1-4639-8b27-979fb2b27a0b Discussion in 'XBoX Games and Apps' started by John Shaffer1, Mar 16, 2025 at 1:53 AM.

  1. My friend has sent me a game as a gift but I haven't received it what should I do


    My friend has sent me 3 months of game pass but I haven't received it is there a reason why

    :)
     
    John Shaffer1, Mar 16, 2025 at 1:53 AM
    #1
  2. John Shaffer1 Win User

    My friend has sent me a game as a gift but I haven't received it what should I do

    The code came but I can't except it do to them being in a different region I've changed my location on my system but still can't except it why
  3. Smwutches Win User

    My friend has sent me a game as a gift but I haven't received it what should I do

    If it's been over 12 hours, have them check the transaction at http://account.microsoft.com and it should list the code there and they can give it to you.
  4. Smwutches Win User

    My friend has sent me a game as a gift but I haven't received it what should I do

    Gifting is region locked. Your friend can either request a refund or give it to someone else that is in his region.
  5. Kimmy_24 Win User

    I sent a friend a gift game and he did not receive it. What do I do?

    Hi, Julian! I'm Kim, an Independent Advisor and I’m happy to help you today.

    If the game hasn't been delivered promptly, it might still be processing. If it hasn't arrived after 12 hours, you can get the code from your order history. Go to your order history page https://account.microsoft.com/billing/orders and look for the item.

    Select View gift code. If the code was redeemed, check the name it was sent to.

    If the code is still active, select View gift code and then Copy. Paste the gift code into the body of an email and send it to the recipient. For additional help, please check this link: https://support.xbox.com/en-US/help/subscriptio....
  6. Nathan Roberts (SN) Win User

    What do i do if i gifted my friend a game and there not receiving it

    Hey there, jesse reyes2

    Please can you tell me when you gifted the game to your friend?

    Sometimes these can take up to 24 hours. If the game hasn't been gifted, please go to your orders page here: Microsoft account | Order history

    Once you have signed into your account, please look for the game you have bought, and you should see an option to view gift code. You can copy the gift code and send it to your friend.

    Hope this helps,

    Nathan
Thema:

My friend has sent me a game as a gift but I haven't received it what should I do

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