My friend accidentally factory restarted, but then made a new account with the same email...

Thanks, but what email do i use for the recovery? i made a new microsoft account with the same email as the email in my hacked account before it was changed and im afraid i might accidentally access the new microsoft account i made.

You’ll have to contact Microsoft support about this, none of us have the ability to look at your account and see what’s going on

So there are 2 accounts on the same email. first one is Coockedfish7021 my original account and then Coockedfih3 the useless account. I accidentally created it in the official minecraft website login place with microsoft like a month ago on the same email and now when i select even the old account it sends me to the new one always.

Additionally. I have actually asked this before but figure it won't hurt to ask again. When I made my Xbox One live account, I accidentally made a new account. My old Xbox 360 account was under the email
[MOD REMOVED]. Is there anyway we can merge these accounts? Or at the least transfer my gamer score over? That would be great.

hi, thanks for the response. but I can't find it in order history there and I don't have any other Microsoft accounts other than this. what should I do? i only used 1 email for it. Is it possible that I accidentally made 2 accounts with the same email?