My friedns xbox blocks after someone send me a meesage on xbox and i need to go to a...

Sry for mispeling my friend has thi issue to be clear.

Hi Tonyx247,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that your friend's account or Xbox got suspended. For complete information about the reason why your friend's account got banned, they need to check their email.

If you think that this is just an error and they want to file a dispute, please visit this link and sign in using the Gamertag of the banned account:

https://enforcement.xbox.com/

They should see a large, yellow hammer icon if the account has been banned. Clicking on that hammer will give you all the available options to resolve your situation.

Here's how to submit a case review:

https://support.xbox.com/help/family-online-saf...

Here are the types of Xbox enforcements for your reference:

https://support.xbox.com/en-PH/help/family-onli...

Regards,

Alvaro

I always lose my head when my xbox turns off. I REALLY need toi fix it pleas someone send me a message to my xbox. or just go to xbox an send it to

Are you sending any messages to people AFTER you have blocked them? IIRC, sending a message to someone that is blocked will unblock that person so it is important that you stop sending message replies to them and then block them.

If you aren't replying and the Block feature is still not working properly for you then that is something that you will need to work out with Xbox Support as it isn't something that we can solve here on the forums.

Good luck!

[quote user="GhOsTwArRiOr765"]

Two players are posing as microsoft staff and harassing others (my son in particular) I need someone to contact me please to have this resolved. Thank you

[/quote] Simply block communications with them, file a complaint and then move on. Do not send a message to them after the block or you will remove the block. MS will investigate and handle it from there.