My Forza horizon 4 keeps crashing on load what should I do?

Hey there @JosephStafford4 I hope that you are doing well!

Thank you for reaching Microsoft Xbox Forum support!

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

You could also try this troubleshooting step to clear any corrupted data from your device:

1- Go to settings on your Xbox

2- Select system

3-Select storage

4- Clear local saved games and your console will automatically restart

Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I hope this helps you out! wish you lovely day!

Kind regards

Stay safe, and happy gaming!

Hi Joakim,

Sorry to hear Forza Horizon keeps crashing right after the picture.
If Forza Horizon 4 is disabled from being a background app it may crash or hang when suspending and resuming. check whether the setting is set to Off: Privacy > Background apps > Forza Horizon 4 > Off. Please keep this setting On.

I hope this helps ^‿^

No, he hasn't joined that.

I did already do a reset that way and he's still having problems with it. He's trying to play Forza Horizon 4 but it keeps saying it's taken too long to load. I'm just not sure what else to try to fix it.

Hello Envoy,

If this is the only game that seems to be crashing when in use next to OBS, it might be best solved by the developer of Forza Horizon 4.

In this case, is this the only game that is experiencing a crash with the OBS system or are there others that do so as well?

Clarify this and let us know with a reply.

Best wishes!

In my case only Forza Horizon 4 that is expending a crush with the OBS system

If Forza Horizon 4 keeps crashing on your PC, it may also be triggered by some RAM issues. In this case, it is necessary to clear your standby memory before you play Forza Horizon 4. You can clear your standby memory by using RAMMap, a freeware from Microsoft. Let me know if that helps!