my forza 5 data is gone can i get help?

I dont Kno whats going on with Forza Games i want to redownload The Forza 7 Demo i downloade years ago,

i dosent apear anymore on my download list xbox series S Forza 6 and other apears but no Forza 7 Demo

i want it BACK iz My RIGHT ! installed it on 2017 on my XBOX ONE !

Hi there, my name is Gerardo, and I'm an Xbox gamer like you. I'll be happy to help.

If this is the case, I recommend reading the following article from the official Forza Support site about what to do if you lose game progress:

https://support.forzamotorsport.net/hc/articles/360005306553-I-ve-lost-all-my-progress-what-do-I-do-

If, after following all the steps on the website, you are still unable to recover your progress, you will need to create a support ticket with the Forza team regarding your lost save data (this is also mentioned at the end of the support article I shared with you earlier):

https://support.forzamotorsport.net/hc/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it

I hope the information is useful to you, and if you have any questions, please let me know.

Best regards.

hi Sanana94 thanks for giving me a reply , what my problem is , a friend plays under the same gamertag [ my acct] he has always played off line as he has had no internet acess, now in the last week internet has become available at his adress and of course
his console thinks i have 2 consoles , he has gone online under my gamertag and this has caused my syncing to play up , i have lost completed game data for horizon 3 forza 5 , and 4 mths worth of gaming for forza 7 , forza 6 seems ok forza horizon 3 and forza
5 have gone back to the start of game screen and forza 7 is showing data from 4 mths ago i have not tried farcry 5 or other games yet to see if they have also lost data , is there anyway i can recoder data from the cloud that has gone missing ? it seems as
if his machine is over writing my cloud saves or something , very desperate as have lost yrs worth of playing , over 200 cars in forza alone . thank you any one who may be able to help me

I have xboxone and played forza and went online one day and my data was gone can I recover that data contact me I'm

Hi Jojohd3, my name is Jose, and I would be happy to help.

I'm very sorry to hear about your loss of progress in Forza Horizon 5. It appears your save data has been lost or corrupted.

There are a few things you can try to regain your progress:

Check if you have a backup of your saved data. If you saved your save data to a cloud storage service, such as OneDrive or Xbox Cloud Gaming, you can try to restore it.

Try syncing your saved data with the cloud. Forza Horizon 5 saves save data to the cloud automatically, but there may be an issue with syncing. To try syncing your saved data, open the Settings app on your Xbox and follow these steps:

1. Select Games & apps.
2. Select Games.
3. Select Forza Horizon 5.
4. Select Options.
5. Select Sync Saved Data.

If you've tried all of these steps and still can't recover your progress, you can contact Forza Horizon 5 support for help.

Here are some tips to help you regain your progress:

1. Be patient. The troubleshooting process may take some time.

2. Be persistent. Don't give up if you don't get an immediate response.

3. Provide as much information as you can. This will help support investigate your issue.

I hope this helps you regain your progress in Forza Horizon 5.
Jose