My Fortnite account progress dissapeared

Tthiagoxf · Mar 30, 2018

So,I was linking my xbox account on pc,and suddenly my battle pass and progress dissapeared,what happened?

:)

Pipstrel · Mar 30, 2018

0x80a4001a

if we remove and then reinstall the account will it save progress in games, skins in Fortnite etc?

Thanks

BaconisGood53 · Mar 30, 2018

Why is my fortnite keep saying error

Keep in mind that if you've used your Epic Games Fortnite account on the PS4 version of Fortnite, it will lock that account to the PS4 and PC versions of the game, and you'll need to make a new account for Xbox. Progress and purchases will not be carried
over onto a new account.

Mister Cazador · Mar 31, 2018

Hi there Thiagoxf, thanks for reaching out.

You'll want to make sure you run through all the steps on
this guide from Epic Games Support to access Xbox One items and progress on PC.

Let us know if that helps.

Mister Cazador

Hi there Thiagoxf, thanks for reaching out.

You'll want to make sure you run through all the steps on
this guide from Epic Games Support to access Xbox One items and progress on PC.

Let us know if that helps.

KPete2

Hello Georges C. Thank you for responding to my question. I really appreciate it. Will my son lose his gaming progress such as for Fortnite? If the email address he has been using is also connected to an Epic games account for Fortnite will he retain his progress?

WPAK

Hi there,

I'm afraid it's not possible to change a Adult account to a Child account, it's also not possible to move achievements and progress from one Xbox Live account to another Xbox Live account.

There are a few exceptions like Fortnite, where it should be possible to link the Epic account (the account that holds Fortnite progress) to another Xbox Live Account.

kyle_m4496

Hi Justin. My name is Kyle and I'm an independent advisor.

I’m sorry to hear you’re experiencing this issue. Fortnite progress and skins are stored on Epic Games servers, on an Epic Games account. As such, Xbox cannot assist with restoring Fortnite progress.

For help with this, please contact Epic Games: https://www.epicgames.com/help/

Thanks,
Kyle

Pipstrel

if we remove and then reinstall the account will it save progress in games, skins in Fortnite etc?

Thanks

My Fortnite account progress dissapeared