My FIFA 23 Purchase

Discus and support My FIFA 23 Purchase in XBoX Games and Apps to solve the problem; I purchased Fifa 23 Ultimate edition, yet the Store is only seeing that i purchased Standard edition. All my add-ons (especially my World Cup Hero) is... Discussion in 'XBoX Games and Apps' started by Riaan Dalton, Nov 14, 2022.

  1. Riaan Dalton
    Riaan Dalton Guest

    My FIFA 23 Purchase


    I purchased Fifa 23 Ultimate edition, yet the Store is only seeing that i purchased Standard edition. All my add-ons (especially my World Cup Hero) is not available either.

    :)
     
    Riaan Dalton, Nov 14, 2022
    #1
  2. Georges C. Win User

    My FIFA 23 Purchase

    Hello again, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and neither your account, we can not specify the actual reason or accurately check this issue of the version of the game in your account.

    To effectively clarify this issue, you need to contact Microsoft support directly via chat so that they can help you.
  3. Riaan Dalton Win User

    My FIFA 23 Purchase

    Hi

    It’s ultimate edition and I pre ordered it I didn’t get my pre order incentives
  4. Georges C. Win User

    My FIFA 23 Purchase

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Riaan,when you sign in to your account and check your "Purchase History" version and purchase price of Fifa you purchased are from Ultimate Edition, or the regular version?

    If you can give more details, I'll be waiting for your reply.
  5. Georges C. Win User

    My FIFA 23 Purchase

    Hello again, unfortunately as I mentioned above we are independent consultants and we have no way to do checks of this type that problem, you will have to contact again the Xbox service.
  6. StuartATrueRed Win User

    My FIFA 23 Purchase

    What usually happens when you purchase the Ultimate Edition, is you get the standard edition, and then the add-ons are in game, not add-ons that you download.
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My FIFA 23 Purchase

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