My Family accounts (outlook) created for Xbox series X gamer profiles all stopped working...

Hi , my name is Fernando. I'm a gamer like you who loves to help other gamers with their Xbox questions. I can help with most questions. However, I do not have access to your account details to provide billing information/account inquiries. Thank you for reaching out to the Microsoft Community.

Here's everything you need to know about My Family accounts

https://support.xbox.com/en-US/help...tings-app/family-settings-app-troubleshooting

Hope I helped, see you soon!

SOLUTION

Just found the easiest way to solve this.

- I created 2 new Microsoft emails (outlook or hotmail) for my sons and i stated that they are adults so to save all the difficulties with Parental Control.

- then went to XBOX360 and created a live account and gamertag for each one linking it with the above created emails

- i visited xbox.com and changed carefully the gamertag name for each one

- i added the 2 new profiles to my new xbox series s

- i sent a family invitation to each of the new emails to be added to my Microsoft Family

I have again all accounts at my new xbox signed in and live...

Regards

She has a Microsoft account, Outlook, Office and Skype all other services connect to Microsoft Email Address but can't remove an { (a) Xbox live profile auto created and never used. Until profile (a) } is removed she will continue to be unable to move
her profile created in the family plan onto her Microsoft account.

It actually would. There's an Xbox One, One S, and One X that are all in the same family. Then there is the Series S and Series X that are in a completely different family of consoles.

An Xbox One X is not the same as a Series X. The game will not work on an One X.

Hi there,

you can create a new account by signing out via the Guide button on the controller and pressing 'X' after that press 'X' again to sign in, or select 'create new profile' this will create another profile.

Just keep in mind that every gamer profile needs to be connected to a different Microsoft account (or create an 'offline' account which doesn't connect to Xbox Live.)