My external hard drive ain’t working

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

I see that you have already tried some solutions, please make sure of the following things.

For an external storage drive to save games and apps from Xbox, it must meet the following requirements:

USB 3.0 connection. If you’re using a USB hub, the hub must also be

USB 3.0 or later.

128 GB or larger storage capacity.

The partition. Typically, drives come with a preformatted partition. For more info about partitioning an external hard drive, refer to the manufacturer's instructions.

No more than three storage devices are connected to the console at the same time.

*Check the link below also where you will find possible solutions to your problem.

https://support.xbox.com/en-US/help/hardware-ne...

*I hope this can help you.

yeah a controller is working for my xbox one but my external hard drive which is a 3tb seagate is not working so my usb ports work fine its just for some reason the external hard drive isn't so any other suggestions or should i just get a new hard drive
and try again

My external hard drives work fine.

The Xbox hard drive is garbage, load everything on an external hard drive and your problems solved. I had my hard drive 50% full then it wouldn't do anything. Now with every single thing on an external is actually works correctly the way it should work.

Nevermind.

I took the SSHD out of the enclosure and replaced the hard drive in my PS4 (increasing it's capacity from 500GB to 1TB). Then I took the 1TB external hard drive from my PS4 and made it the external hard drive for my Xbox and no longer have the issue.

It seems it was either the SSHD or the enclosure that didn't seem to quite work right as an external hard drive on the Xbox. Either way problem solved.