My entire VIP status disappeared/all my points?

Discus and support My entire VIP status disappeared/all my points? in XBoX Rewards & Social to solve the problem; I made sure to update my live subscription week/s before my xbox live account ran out because it said I would lose my VIP status. Well I somehow still... Discussion in 'XBoX Rewards & Social' started by kirby9099, Mar 9, 2017.

  1. kirby9099
    kirby9099 Guest

    My entire VIP status disappeared/all my points?


    I made sure to update my live subscription week/s before my xbox live account ran out because it said I would lose my VIP status. Well I somehow still lost my VIP status and my remaining points. Now I think I only had 250 points so its not a big deal, but
    I lost my 2 star status and was only a few dollars from 3 star status. Can someone look into this for me please? IT also states that I've been a member since ??? and when I go to my dashboard it states it will take a couple days to create my account..umm I've
    already had an account?

    :)
     
    kirby9099, Mar 9, 2017
    #1
  2. ForeverEndless-[xboxvenue]
    ForeverEndless-[xboxvenue] Guest
    All of my Rewards have disappeared!

    A couple days ago I reported that I hadn't received the reward for completing 2 missions this month involving Ghost Recon and spending over $60 on live. Now all of my reward points have disappeared and my vip status reset. What is going on with this system?
    Is there a bug with my account? Why is it so difficult to contact someone?
     
    ForeverEndless-[xboxvenue], Mar 9, 2017
    #2
  3. chewbacker2000
    chewbacker2000 Guest
    Reward Account Reset

    My Xbox Live Rewards account seems to have reset and when I sign in it is acting as if I'm new to the program despite being a member since 2011. All my reward points have disappeared, all my VIP cash back levels have disappeared and the 6000 reward credit
    challenge I should have just complete has disappeared.

    I am very confused. Please help.
     
    chewbacker2000, Mar 9, 2017
    #3
  4. Smwutches
    Smwutches Guest

    My entire VIP status disappeared/all my points?

    It's just a glitch. You'll just have to wait for everything to show back up.
     
    Smwutches, Mar 9, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello kirby9099,

    Apologies for the confusion. There was an error that arose with our daily maintenance that caused a file to fail. This caused users to briefly see what appeared as no account at all. We have hotfixed this issue, and you should now be seeing account information
    that is accurate up to yesterday morning. We are currently working on getting this information up to date to this morning. Apologies for the inconvenience.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    My entire VIP status disappeared/all my points?

    Hello kirby9099,

    Apologies for the confusion. There was an error that arose with our daily maintenance that caused a file to fail. This caused users to briefly see what appeared as no account at all. We have hotfixed this issue, and you should now be seeing account information
    that is accurate up to yesterday morning. We are currently working on getting this information up to date to this morning. Apologies for the inconvenience.
  7. Smwutches Win User

    My entire VIP status disappeared/all my points?

    It's just a glitch. You'll just have to wait for everything to show back up.
  8. XBLRewards8 Win User

    My VIP Status

    Hello D N tity,

    There was a delay in our purchase information source around the beginning of this month that caused your purchases on the 28th to appear after the extra star calculations had been run. We are currently working with our platform team to promote the users
    affected by this issue. Apologies for the inconvenience. Once they deploy their hotfix for this issue, we will update this thread.
  9. XBLRewards8 Win User

    My VIP Status

    Hello D N tity,

    We can confirm seeing your extra star now being awarded on our database. You should be able to see this extra star yourself once this information is uploaded to the website. This should happen within the next few days.
  10. CausingDrip Win User

    Onslaught DLC

    I have noticed that my previous VIP pass isn't working, an that all VIP Map Packs have disappeared from both the in-game store and Xbox Live Marketplace, as well as he Map Pack 7/Vietnam Update. Just gone from the face of the earth.
Thema:

My entire VIP status disappeared/all my points?

Loading...

  1. My entire VIP status disappeared/all my points? - Similar Threads - entire VIP status

  2. My Minecraft cape has not shown up after an entire month

    in XBoX Games and Apps
    My Minecraft cape has not shown up after an entire month: I've waited over a month for my Minecraft cape to show up and it hasn't, I've tried everything. I tried opening up bedrock and doing the thing where you click out of the capes tab and go back to...

  3. Minecraft Bedrock text boxes are broken and will not let me use tab, arrow keys, the entire...

    in XBoX Games and Apps
    Minecraft Bedrock text boxes are broken and will not let me use tab, arrow keys, the entire...: This just started happing after updating minecraft bedrock to the latest version. For some odd reason, whenever I go into Opera GX or Discord or any other app (most likely with ones that have text...

  4. Xbox app forcing me to reinstall entire 150+GB games every single update...

    in XBoX Games and Apps
    Xbox app forcing me to reinstall entire 150+GB games every single update...: Hello, After many painful weeks of overnight reinstalls and scouring the microsoft forums as well as reddit posts I've made my way here to ask for the same help that hundreds if not thousands of...

  5. PSA - Is Xbox aware they are deleting customers entire local storage? Microsoft's team...

    in XBoX on Consoles
    PSA - Is Xbox aware they are deleting customers entire local storage? Microsoft's team...: I am not sure that Xbox is aware of this issue, but it seems quite serious for thousands of users & Xbox/Microsoft seems to be massively misleading or miscommunicating to consumers about thier...

  6. When I launch Fortnite, my ENTIRE pc freezes on the easyanticheat menu

    in XBoX Games and Apps
    When I launch Fortnite, my ENTIRE pc freezes on the easyanticheat menu: I have all the requirements. I have enough storage space I have the latest updated NVIDIA GPU I have verified my game files And when I launch Fortnite, I close all my background applications...

  7. Is there any way to fix the issue with having to re download the entire game every update...

    in XBoX Games and Apps
    Is there any way to fix the issue with having to re download the entire game every update...: Is there any way to fix the issue with having to re download the entire game every update for is that just something that I should expect from now on? Playing on Xbox series s...

  8. Why exactly did i get suspended for an entire year?

    in XBoX Accessibility
    Why exactly did i get suspended for an entire year?: I'm really confused about the lack of fairness in these situations like me and this one guy was exchanging insults for awhile and I eventually stopped and just blocked him then a few hours went by...

  9. Dear Xbox Moderators, I was banned for an entire year, and I would like to know why...

    in XBoX Accessibility
    Dear Xbox Moderators, I was banned for an entire year, and I would like to know why...: I am well aware of the strike system and how it works so you don't need to remind me. Recently I reported somebody for harassing me and calling me a racial slur. I used to be friends with this...

  10. I added my account from xbox one to xbox one x and the data didnt transfer entirely

    in XboX Insiders
    I added my account from xbox one to xbox one x and the data didnt transfer entirely: The problem is with The Sims 4 and with its DLCs... Only 6 out of my 12 (possibly more) DLCs is downloadable and i have to buy them again. Is there a way to get them? Thank you for any replies!...