MY EMAIL IS CORRECT

Discus and support MY EMAIL IS CORRECT in XBoX Rewards & Social to solve the problem; I have posted 3 times over the past month. I still have not heard anything back. My email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt.... Discussion in 'XBoX Rewards & Social' started by Bradley Blazed, Dec 9, 2016.

  1. Bradley Blazed
    Bradley Blazed Guest

    MY EMAIL IS CORRECT


    I have posted 3 times over the past month. I still have not heard anything back. My email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** is correct. It said my email might not be correct but if it is in fact correct to post it here. I have been doing this and it still hasn't been fixed. I
    am a very loyal customer and sadly I'm disappointed at the customer service on this issue. Also I should have a VIP star rank of 3 and getting 6% back instead of 4%. I have spent over 200 dollars in the last 3 weeks and none of that showed up ever since there
    has been a problem with my email. Also the credit refund I got was way low for how much money I have spent in the last month. Please fix this. I am a very loyal customer and this is the first time I've ever had trouble with Xbox customer service.

    :)
     
    Bradley Blazed, Dec 9, 2016
    #1
  2. Silas174
    Silas174 Guest
    my email is correct

    yes my email is correct thank you
     
    Silas174, Dec 9, 2016
    #2
  3. Bradley Blazed
    Bradley Blazed Guest
    My email is CORRECT

    This is the fifth time posting this here and it still says there is a problem with my the email on my account. Also I am a 3 star gold VIP and should have been a 4 by now. I purchased around 200 dollars or more worth of games over the past month and I never
    received any refund for them even though I'm a 3 star VIP. The only reason I buy all digital games is to get the VIP refunds. I guess I gotta start going to GameStop because at least I could get credit back for games you trade in. I have been a loyal customer
    for 8 years now and I am very disappointed. I shouldn't have to send you all the emails over and over and never hear anything back. Please resolve the issue with my email because it is correct. Also I was 84 % towards a level 4 VIP star and now I'm back down
    to zero percent toward a lever 4 star. Also please add all my VIP gold refunds to my account from the two hundred dollars I've spent over the past month
     
    Bradley Blazed, Dec 9, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    MY EMAIL IS CORRECT

    Hello Bradley Blazed,

    We responded to your posts at (My email is correct) and (My Xbox rewards account email is correct).
    Again, can you confirm whether or not you have received any recent emails to your Microsoft Account email address, and again, since this is a public forum, you may wish to edit out your email address.
     
    XBLRewards8, Dec 12, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Bradley Blazed,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    My email is correct

  7. Murphs-A47006C9-2185 Win User

    My email is CORRECT

    MyVip is calculated at the end of the month and deposited around the 15th of the following month so it is too early to see the deposit from our December purchases. Regarding MyVip, as of January 1st, 2017 the progress was reset to 0, that means you keep
    the last star level you completed (which sounds like 3 stars based on your post) and the purchase progress is reset. All purchases then made from January 1 to December 31, 2017 will determine your 2018 level etc...

    A staff member will have to investigate and respond to the email issue you said you received. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply. They do not work weekends and typically respond oldest to newest.
  8. XBLRewards8 Win User

    My EMAIL IS CORRECT

    Hello JediMaster119,

    I see that we have raised a yellow notification on your account because our system is reporting that you are not receiving emails. Can you roughly recall when you last received an email from our program, and confirm that you would like to receive these messages?
    This notification does not adversely affect your Rewarding, but is just a little heads up that you may not be receiving messages from us.
  9. Oscar Brod Win User

    My EMAIL IS CORRECT

    Give a bit more information so the team can see whats wrong!
  10. XBLRewards8 Win User

    my email is correct!

    Hello Raven83Rau,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
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MY EMAIL IS CORRECT

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