My Elite controller needs replaced, is under warranty, need to talk to a human because this...

Is it a standard controller or an Elite controller?

If it’s standard you’ll have to replace the controller unfortunately. If it’s an elite you can get it serviced or replaced if it’s still under warranty.

There are no user suggested fixes for controllers. If broken and not under warranty you will need to replace it.

Hey PsychoYardGnome! You will need to contact
support about a replacement. In most cases the controllers are only covered under a 90 day warranty but you will need to talk with our support to confirm that. Thanks!

I bought Microsoft Complete for Xbox Elite Controller with Accidental Damage Coverage (3 years) and have had the controller replaced, but now it shows like the replacement was not migrated to the plan. I need to get it fixed.

I have already had to file standard warranty replacements numerous times. I am yet to use this one after the 1 year manufacturer warranty. Not that that has expired I am blocked from using the "Microsoft Complete for Xbox Elite Controller with Accidental Damage Coverage (3 years)" because it was associated with another serial. I need a real person at microsoft to help.

Still have my day one controller working fine. I have had problems with the elite but had those replaced under warranty service