My elite controller has completely stopped vibrating.

Hello Kurlz,

Thanks for coming to the forums with your question. This is most likely a malfunction of the controller. If you got it Nov 2018 it is still in warranty. You can request a call from support and set up a repair. Can also try going in on the console or PC and
switch vibrate off then back on see if it starts again.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

My Day One edition controller has stopped vibrating as well.

My xbox one controller wont stop vibrating. I have tried updating the controller(non available) truning off vibration completely (didn't work) and power cycling the console also with no difference. Its the one without 3.5mm jack. I have two other
ones without any issues. Its vibrating even when turned off. Usb or batteries makes no difference. Tried just leaving it turn on hoping it would stop, it has currently been vibrating non-stop for twenty minutes. How do i make it stop ?

Hi,

I suggest you follow this guide:

https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

If you can't fix it as explained here, I think that you should ask for a service repair / warranty repair.

If controller vibrations are distracting or make it hard to use your controller, you can adjust their intensity or turn them off completely.

To change vibration, download the Xbox Accessories app from the Microsoft Store. Then, plug in your controller, open the app, and select
Configure.

• For an Xbox Elite Controller, select the configuration profile you want to change. Then select
  Edit > Vibration and move the sliders to adjust vibration settings.
  
• For the Xbox Wireless Controller, select Turn on vibration to turn controller vibration on or off.
  

Is anyone else having an issue when playing Destiny 2 and using the Xbox Companion app to stream to pc, with regards to the vibrations no longer occurring on the Elite series 2 controller?

I've got a similar issue. I don't stream, i just play D2 on my xbox one and I've noticed that the controller will frequently stop providing vibration feedback while playing, even when the controller is fully charged. Firmware is the latest version, console
is updated, vibration settings are maxed in the controller settings and turned on in game.

Outside of the game, the vibration works as it should 100% of the time so far. But it's inconsistent in-game. It'll just stop providing feedback, usually for hours at a time.