My EA Access app over XBOX ONE can´t reconize my payment

Discus and support My EA Access app over XBOX ONE can´t reconize my payment in XBoX on Consoles to solve the problem; Hello. My EA Access app isn´t reconizing my payment, every time I launch the app, he shows me the introduction asking to pay the subscription. My... Discussion in 'XBoX on Consoles' started by diplaygames, Dec 4, 2016.

  1. diplaygames
    diplaygames Guest

    My EA Access app over XBOX ONE can´t reconize my payment


    Hello.

    My EA Access app isn´t reconizing my payment, every time I launch the app, he shows me the introduction asking to pay the subscription. My payment is OK at the Microsoft billing platform.

    Whac can I do?

    Tanks.

    :)
     
    diplaygames, Dec 4, 2016
    #1
  2. BaboGamerMax
    BaboGamerMax Guest
    EA Access shows status "Inactive" after purchasing

    After purchasing EA Access it shows the status "Inaktiv" (German subscription) after payment on XBO ONE. Microsoft send an email that EA Access ist payed and Credit Card Payment is done.

    I did purchase the 1 month option.

    As there is nothing to find on XBOX ONE help and EA Access Website I will no try to find my luck here ...

    regards Sascha
     
    BaboGamerMax, Dec 4, 2016
    #2
  3. sc_shark
    sc_shark Guest
    ea acess went live today. aug 11,2014

    all things: EA ACCESS (formally ea access launched today)

    http://kotaku.com/ea-access-is-now-live-on-the-xbox-one-1619463551
    i downloaded the app but have not subscribed yet... still plan to.. i really need to find or buy a decent 2-8tb external hd i am pretty deep in my game library and usage... with the 4 games i have a feeling i would be maxed out... id still like to get sunset overdive and have destiny on pre order so i know my space is about used up...
     
    sc_shark, Dec 4, 2016
    #3
  4. DIPDIP0TAT0CH1P
    DIPDIP0TAT0CH1P Guest

    My EA Access app over XBOX ONE can´t reconize my payment

    DIPDIP0TAT0CH1P, Dec 4, 2016
    #4
  5. DIPDIP0TAT0CH1P Win User

    My EA Access app over XBOX ONE can´t reconize my payment

  6. Kodewulf Win User

    Problem purchasing 12 month EA Access subscription.

    This is just one of the threads over at the EA support site:
    answers.ea.com/.../2

    People have called MS support and nothing could be done, with MS saying it's an EA issue. Somebody is making money from this at the expense of consumers. Not fixing the issue and giving people the run-around by placing blame elsewhere is not only highly
    unethical, but probably also legally sketchy.
  7. TubaJupiter3001 Win User

    Ea access over charged and cancelled

    I'm having the same problem right now.

    2 payments booked from my paypal account, 1min later 1 payment was refunded to my paypal account (the second payment was not refunded).

    And now my status for my EA Access is inactive on my Xbox.

    Any solutions yet?
  8. Eden0032 Win User

    ea access 1 month free?

    Hi there!

    As far as I am aware, there isn't a promotion ongoing at the moment where you can get a free EA Access trial. You can see more about EA Access here:

    www.xbox.com/.../ea-access    .

    Regards,

    -
  9. KR G Win User

    EA Play recognized on Console but not on PC!

    I originally got it through the EA Access on Xbox which has been renamed EA Play. My Xbox account is linked to my EA account on the EA app just fine. I believe I have it regardless of Xbox Game Pass since I do not have Game Pass. My problem is that on the Xbox console I can download the EA play apps but on the same account on the Xbox PC app I cannot download EA Play apps. I have been trying to get Star Wars Battlefront II which can be found on the Xbox App, which then tells me I have to have EA Play to download, which as previously explained I pay a subscription for and am able to use on my Xbox console. I am just confused as to why my EA Play works on the console but not the PC through the Xbox App on the same account.

    Thanks for the quick response George,

    -
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My EA Access app over XBOX ONE can´t reconize my payment

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