My Dlc isn't downloading, what do I do?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello LilB8723, what would be the DLC and for which game?

Are you playing on the console or on the PC?

You've even confirmed your purchase of the DLC and verified that it appears in your purchase history through the account management site.

If you haven't already, click the link below to log in with your account and verify that the item is as a completed purchase in "Purchase History"

https://account.microsoft.com/billing/orders

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

This may mean that you're signed in under the wrong Microsoft account. Try checking your account first on the browser by signing in to https://account.xbox.com/profile, check if you can see the correct Xbox profile/Gamertag from there.

@BulletsAlwaysWn. I would so love to be able to play as Carmine in the story. If they do that with the DLC. Because i was thinking about it what could they do with a campaign DLC now that well there really isn't anything to kill.

I downloaded a few dlc too. But when I look it did not show. But when I sign on to a different account it shows I downloaded all the catalogs and everything on my account but it refuse to show. What do I do?

Hello Oliver, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I'm sorry to hear that your account has been compromised.
In situations like these, the recommended action is trying to recover the account by using the Microsoft interactive guide below:

https://support.microsoft.com/account-billing/h...

I know the following comment can be frustrating, however, I would like to let you know that if none of the methods worked for you, I'm afraid to say that's not possible to recover the account.

Lastly, and as a reminder, please notice that no one at Microsoft is capable of changing account details or sending password reset links to you, this is for security policies.