My DLC for Dark Souls 3 and Minecraft have gone

Have you checked your purchase history online to see if the purchases show up?

Midir ( dark souls 3 DLC )

Hi Villain G, my name is Vanessa, and I would be happy to help.

I'm sorry to hear that you're having trouble with the Dark Souls 3 DLC.

Based on the information you've provided, it sounds like the DLC froze during download and then couldn't be resumed.

Here are a few things you can try to recover the DLC:

Try restarting your Xbox console. This can sometimes fix minor download issues.
Try deleting the game and DLC from your Xbox console. You can then reinstall the game and DLC from the disc.
To delete the game and DLC, follow these steps:

Go to Settings > System > Storage.
Select the game disc on which Dark Souls 3 is installed.
Select "Dark Souls 3".
Select "Delete".
Once you've deleted the game and DLC, you can reinstall the game from the disc. To do this, follow these steps:

Insert the game disc into your Xbox console.
Go to Settings > System > Storage.
Select the game disc on which Dark Souls 3 is installed.
Select "Dark Souls 3".
Select "Install".

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

I preordered my Dark Souls 3 on 2/18/16 and have not received my Dark Souls 1 code yet.

I preordered dark souls 3 on February 19th and still have not recieved my code for dark souls 1 on xbox one