My disc won't play games or respond Xbox one s

Hi Phil. My name is Kyle and I'm an independent advisor.

I understand how frustrating that must be, do you get any errors when you insert a disc? Have you tried multiple discs?

Thanks,
Kyle

Hi Kevinharley! My name is Ricardo an independent advisor ready to help you with this situation!

If the disc have the legend that it's for Xbox One, it will work on any Xbox one console (Xbox one fat/Xbox one S or Xbox one X) what could be the issue is that the console he has is a Xbox one S digital edition that doesn't have a disc reader, but that won't be because is incompatible, just unable to use a disc game

The subscription is active on both xbox one and Xbox series s.

1. Xbox one disc is original - subscription on this account
   
2. Xbox series s digital - linked to subscription
   
3. Xbox series s currently plays online
   

• Forza horizon 4
  
• Fifa 21
  
• Rocket league
  

1. Xbox one has all games downloaded on to it as they aren't disc versions
   
2. Xbox series s has games shared to it
   
3. If they series s is changed to home, what happens to the xbox one?
   

• Can xbox one play the games online?
  
• Says we can only change home 3 more times
  
• I don't won't to change if it means xbox one can't play games online
  

Thank you for the reply.

The FAQ states the following:

• If you’re playing from disc on Xbox Series X|S, you’ll need to keep the disc inserted to play that game.
  

This implies if I bought a disc and installed on my xbox one, I would require the disc to play on my Series S. However the Series s is discless. I don't understand how a physical disc can state smart delivery for the Series S.

You have names mixed up. There are no consoles named the Xbox One Series S or Xbox One Series X.

The Xbox One/One S/One X all have a disc drive.

The Xbox One S All Digital Edition does not have a disc drive.

The Xbox Series X has a disc drive.

The Xbox Series S does not have a disc drive.

All the consoles can play backward compatible games. The Series S and One S all digital edition can only play games digitally downloaded.

The other consoles can play games from disc and from digitally downloaded,

I hope this clears things up for you.