My disc copy of diablo 4 isn't installing

Discus and support My disc copy of diablo 4 isn't installing in XBoX Games and Apps to solve the problem; I recently bought a copy of diablo 4 for xbox one (the case says its the cross gen bundle with xbox one and series x and that it can be used on both... Discussion in 'XBoX Games and Apps' started by Charlie Tyndall, Jul 10, 2023.

  1. Charlie Tyndall
    Charlie Tyndall Guest

    My disc copy of diablo 4 isn't installing


    I recently bought a copy of diablo 4 for xbox one (the case says its the cross gen bundle with xbox one and series x and that it can be used on both consoles). I put the disc in and it 'begins' to install but doesn't download anything, just immediately says 'installation stopped' after a few seconds and sits at 0GB downloaded out of the 21GB. Any way to fix this?

    :)
     
    Charlie Tyndall, Jul 10, 2023
    #1
  2. Janet_C Win User

    My disc copy of diablo 4 isn't installing

    Hello!

    I'm a Independent Advisor. I will be glad to help you.

    Try to perform a cache clear with the following steps.

    Remove your account from the console

    1. Press and hold the Power button on the front of your Xbox until the console turns off.

    2. Unplug the power cord from the back of your Xbox.

    3. Wait a minute, and then plug the power cord back in.

    4. Press the Power button on your Xbox to turn it back on.

    5. Your cache should be clear at this point.

    Log back in with the account.

    If this does not work

    Go to Settings>System>Console Information

    And restart keeping your games.

    Note that the console accounts will be removed, so you will need to have the email and password for each account to log back in.

    Your progress, achievements, purchases and other data will remain intact, don't worry about that, you won't lose any data, the only thing you need to do is to log in again.

    I hope the information has been clear, I will be attentive to any questions you may have.

    Best Regards.
  3. Charlie Tyndall Win User

    My disc copy of diablo 4 isn't installing

    Thank you for the reply,

    I tried both of the things that you said and neither of them seemed to work (the second option you suggested caused a further error which forced me to factory reset my whole xbox and remove all its data which was a pain). Is there anything else that I could try in order to fix this or should I simply get a refund for my game?

    Thanks in advance
  4. Janet_C Win User

    My disc copy of diablo 4 isn't installing

    If you already tried a factory reset and it didn't work either, I would ask you to try other discs in the console, if others work properly, then the copy of Diablo might be defective and you would have to request a replacement from the retail store where you bought it.

    Regards.
  5. Fr0mMaGnA Win User

    Diablo 3 - is it Garbage?

    We have tried 4 profiles with 4 controllers.

    It is only eith Diablo 3. Disc or digital copy.
  6. Chris713 Win User

    Install time?

    been installing from the disc and after 4 hours its only 3% this is ***, I took 18 hrs to install my digital copy of destiny, I hoped it would have been better with the disc copy of halo but Microsoft couldn't get its *** together after the destiny install
    nightmare.
Thema:

My disc copy of diablo 4 isn't installing

Loading...

  1. My disc copy of diablo 4 isn't installing - Similar Threads - disc copy diablo

  2. Ejecting Disc without Quitting Games on Xbox Series X

    in XBoX Games and Apps
    Ejecting Disc without Quitting Games on Xbox Series X: Hello everyone I'm wondering what would happen if I ejected a Xbox Game Disc on the Xbox Series X without Pressing Start and Pressing A on Quit? Would this damage the Console...

  3. I cant install publisher from my microsoft office 2003 disc

    in XBoX on Windows
    I cant install publisher from my microsoft office 2003 disc: I cant install publisher from my microsoft office 2003 disc. 554765ab-e75b-4269-82d2-a94ca9d4a800

  4. What if my xbox1 wont read game and dvd discs but does read blue ray and glitching mid way...

    in XBoX Games and Apps
    What if my xbox1 wont read game and dvd discs but does read blue ray and glitching mid way...: What if my xbox1 wont read game and dvd discs but does read blue ray and glitching mid way through. What would be the problem? What parts are the cuase of this? c906a071-ffb5-47bf-9452-edfb347f31f9

  5. Says I have to buy the game but I have it for disc

    in XBoX Games and Apps
    Says I have to buy the game but I have it for disc: I have the minecraft disc for xbox one and it used to work fine on my xbox series x until it started saying I have to buy the game to play it, Which makes no sense bc I have it for the disc, As in...

  6. Xbox One wont read any discs entered

    in XBoX Games and Apps
    Xbox One wont read any discs entered: I have been trying to play some games on my xbox but it keeps coming up with two variations of an error basically saying the disc is dirty or damaged even though they are clean and almost new i...

  7. Flight Simulator disc bought in Japan

    in XBoX Games and Apps
    Flight Simulator disc bought in Japan: Hello can I play the Xbox Flight Simulator (For Japan Only) CD game on an Xbox Series X bought in the Philippines? Will the game language be only Japanese or is there an English language option in...

  8. Why is my Dragon Ball xenoverse not downloading - I have a digital and disc copy -

    in XBoX Games and Apps
    Why is my Dragon Ball xenoverse not downloading - I have a digital and disc copy -: Why is my Dragon Ball xenoverse not downloading - I have a digital and disc copy - disc doesn’t want to finish downloading so I bough 1 in the Xbox store and does exactly the same thing stops at...

  9. I received a early disc copy of starfield. Now I can’t preinstall the premium edition that...

    in XBoX Games and Apps
    I received a early disc copy of starfield. Now I can’t preinstall the premium edition that...: I know the game hasn’t released yet but I couldn’t keep my excitement down. I already had the premium edition fully installed on my series x but now it won’t let me redownload it. If I go to...

  10. Error “The disc is unreadable.” after match end in digital copy of Call of Duty: Black Ops...

    in XBoX Games and Apps
    Error “The disc is unreadable.” after match end in digital copy of Call of Duty: Black Ops...: the title sums it up pretty much. after a local multiplayer match ends, the game tries to go back to the match settings screen but crashes afterwards giving the error message “The disc is...