My digital copy of nba 2k17 isn't working at all and it says do you own this game or app

Discus and support My digital copy of nba 2k17 isn't working at all and it says do you own this game or app in XBoX on Consoles to solve the problem; my copy of 2k17 isn't working digitally and it keeps saying do I own this game or app and I need help 54bbe149-68cd-46fa-9a5b-d86deda0a3a4 Discussion in 'XBoX on Consoles' started by AaronBurris, Apr 16, 2017.

  1. AaronBurris
    AaronBurris Guest

    My digital copy of nba 2k17 isn't working at all and it says do you own this game or app


    my copy of 2k17 isn't working digitally and it keeps saying do I own this game or app and I need help

    :)
     
    AaronBurris, Apr 16, 2017
    #1
  2. Still have not received 15000 preorder bonus points-case number: 1361647172

     
    HuMpLeDiLLsKiN, Apr 16, 2017
    #2
  3. it won't let me load mypark on nba 2k17 it's says "You do not have account privileges"

    It will not let my play mypark on NBA 2K17 it says "You don't don't have account privileges." I've tried everything and still not working please help, thank you.
     
    MIAMIHEAT0689, Apr 16, 2017
    #3
  4. My digital copy of nba 2k17 isn't working at all and it says do you own this game or app

    Hey there, pr0d1gy1148!

    I'm sorry to see any launching issues with NBA 2K17! At the time of posting this, it looks like you've uploaded some game clips from the game 2 days ago on
    your Activity Feed. Are you still getting this error when you launch the game? Let me know so we can work on this together! My digital copy of nba 2k17 isn't working at all and it says do you own this game or app :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Apr 19, 2017
    #4
  5. Misses Quinzel Win User

    My digital copy of nba 2k17 isn't working at all and it says do you own this game or app

    Hey there, pr0d1gy1148!

    I'm sorry to see any launching issues with NBA 2K17! At the time of posting this, it looks like you've uploaded some game clips from the game 2 days ago on
    your Activity Feed. Are you still getting this error when you launch the game? Let me know so we can work on this together! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  6. HuMpLeDiLLsKiN Win User

    Still have not received 15000 preorder bonus points-case number: 1361647172

    Hello ,

    What game did you pre-order? We do not see any recent MicrosoftStore.com physical (disc) purchases.

    I preordered NBA 2k17

    It was supposed to be a hard disc copy, but it showed up in my games section on my xbox for download? So it ended up being the digital copy that I received. At the time I didnt mind the mistake, but now someone is saying that digital copies dont count towards
    bonus credits??
  7. Mister Beep Win User

    A message is blocking me from playing MY game

    Hey there,

    Which date did you purchase NBA 2K17, and does the NBA 2K17 Xbox Store page prompt you to purchase the game or does it show that your account owns the game? You can check your purchase history on
    Microsoft Commerce.

    Keep us posted!
  8. Onikoji Win User

    Digital content access

    Yes they hold the right to 'copy'. I purchase a 'copy'. I own 'copy'.

    The terms do not state that a digital copy of the game must have internet even if that game isn't multiplayer or even an online game at all.

    Only thing it says is internet is required to redeem the downloaded content not to run it when it is completed the downloading proccess.
  9. ItsMagicNotSkil Win User

    NBA 2K17 Preorder

    I preorder NBA 2k17 a couple weeks ago on the Xbox store and it said released date 9/16/2016, now it saying released date 9/20/2016. I pre installed it and its in my my game and apps but still say 9/20/2016
Thema:

My digital copy of nba 2k17 isn't working at all and it says do you own this game or app

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