My design lab elite 2 controller arrived and components installed are not the same colors I...

I like my xbox design lab controller , my 2 fav colors and my name is on it.

The only difference between a Design Lab controller and the other Xbox One controllers offered by Microsoft is that the user can customize the Design Lab controller's colors as well as get some text imprinted on it. They use the same batteries, USB cables,
battery covers.

Hi Keith,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that the controller that you received from Xbox Design Lab did not match your design.

If your controller doesn’t match your order, you can set up a replacement order. Your Xbox Design Lab replacement order will be remade and delivered to your original specifications. To set up a replacement:

Sign in to account.microsoft.com.

Go to Devices > Register a device to add your accessory to your Microsoft account.

Once the accessory has been added, expand the Info & support section under the accessory, in your list of devices, and then select Start order.

Follow the steps onscreen to create a replacement order with support.

For more info on resolving an accessory or device order, please see this link:

https://support.xbox.com/help/hardware-network/...

Regards,

Alvaro

I like Elite controllers but you can also design your controller on xbox.com through the design lab.

I wouldn't mind customizing a Xbox Elite controller. Hopefully they add the Elite's to the design lab.