my deposits aren’t going through and my billing information is correct

Discus and support my deposits aren’t going through and my billing information is correct in XBoX Rewards & Social to solve the problem; my deposits aren’t going through and my billing information is correct bebdbc1d-b0f4-40a6-84f2-54b25b5e8bf8 Discussion in 'XBoX Rewards & Social' started by L3GION N7, Dec 2, 2016.

  1. L3GION N7
    L3GION N7 Guest

    my deposits aren’t going through and my billing information is correct


    my deposits aren’t going through and my billing information is correct

    :)
     
    L3GION N7, Dec 2, 2016
    #1
  2. L3GION N7
    L3GION N7 Guest
    My deposits aren’t going through

    My deposits aren’t going through I already checked my billing information and it's correct
     
    L3GION N7, Dec 2, 2016
    #2
  3. Geralt18
    Geralt18 Guest
    My deposits aren’t going through

    Hi.

    My deposits aren’t going through.

    I think that the billing information is correct.

    Could you give me some assistance?

    Thanks!
     
    Geralt18, Dec 2, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    my deposits aren’t going through and my billing information is correct

    Hello L3GION N7,

    After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
    communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
     
    XBLRewards8, Dec 5, 2016
    #4
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Thema:

my deposits aren’t going through and my billing information is correct