My Daughters account is in another family group

Hello Brandon,

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Thank you for understanding.

Sincerely,



Microsoft Community Moderator

Hello Brandon,

Thank you for posting in Microsoft Community.



I'm sorry to hear that your daughter's account was removed from your family group and added to someone else's. I can understand why you would want to get it back as soon as possible.

There are a few possible reasons why this might have happened. One is that your daughter accidentally accepted an invitation from another family group, or that someone else accessed her account and did so. Another is that there was a glitch in the system that caused the account to be transferred incorrectly.

To resolve this issue, you will need to contact the owner of the other family group and ask them to remove your daughter's account from their group. You can check the Parent email of that family group by going to account.microsoft.com/family and sign in with your daughter's account.

Other option is to let your daughter's account leave the family group. This option is also available when you sign in your daughter's account on account.microsoft.com/family. For your reference, you may check this link: Leave family group or remove members - Microsoft Support

You can also find their gamertag and email address in the Family settings section of your Xbox console or the Xbox Family Settings app on your mobile device.

We hope this helps. Let me know how it goes.

Sincerely,



Microsoft Community Moderator

Hi,

Yes, You can. You must use another account though as Organizer to create the Family Group, then add your daughter's account as child account.

Please follow the steps
here to know more about the steps.

Hope It helps.

I’ll clarify my question. My wife and son are in a “family” group and my daughter and I are in a separate “family”group. Is there a way to combine the both and make one family? My wife tried to invite us to the family she created but that didn’t seem to work.

Hello again, in order for your daughter to join the same family group as your son and wife, she must first leave the family group she is in.

Leave family group or remove members

https://support.microsoft.com/en-us/account-bil...

https://answers.microsoft.com/en-us/msoffice/fo...