My credits on rewards

Hey. I'm buying games, complements, dlcs, live gold but i'm not received my credits on rewards. Im need help for this!

:)

 

What's going on ?

I have recently used 250 VIP gems to get the 5000 rewards credits and they haven't appeared on the pending credits, my reward credits balance nor my Microsoft balance. It's been 2 days and when will I receive my credits?

 

xbox rewards wont deposit

on 8/03 my rewards credit balance turned 5500. it did deposited to my xbox live account by 15th.

on 19/03 via VIp Vault i redemmed another 5000 reward credit, its still wont show up in reward balance and still those 5500 credits havent been deposited.

 

Hello z WheeZy,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
As stated, subscriptions like Gold renewals are not eligible for Rewards.