My credits have been over 7,500 for months and never deposit! I need some com

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Hello Silent Wraiths,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since you have been automatically scheduled for a deposit due to being over 5000 pending Credits, there is no need to request a deposit manually, so that button has been removed.

Hello Merak ITA,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit events that placed you over the 5000 pending Credit amount required for an automatically scheduled deposit occurred around the beginning of the month, those Credits will be a part of the upcoming end of month deposit.

Since you have been automatically scheduled for a deposit there is no need to request one manually, so that button has been disabled.

Hello Smasher39,

There is no date being shown since the end of month deposit is currently being processed, and the next deposit date has not yet been scheduled. Since you have already been scheduled for a deposit due to being over 5000 pending Credits, there is no need to
request a deposit, and that button has been removed. Your Credits that were pending before the 15th of this month have been deposited in this recent deposit cycle.

Hello majiin kirby,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since your Credits were pending earlier this month, they were automatically scheduled to be included with the end of month deposit cycle. Since you
have been automatically scheduled for a deposit due to being over 5000 pending Credits, there is no need to request a scheduled deposit manually, so that button has been removed.