my credits didn't transfer

Hello zombye52,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page.

Hello StockyMist28755,

As stated in the FAQ, we can only deposit Rewards Credits as currency into a Microsoft payable account. Since you do not have any Microsoft payable accounts, we cannot complete a deposit. We cannot deposit into other payable accounts, like Credit Cards or
paypal accounts.

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?



In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

Hello StockyMist28755,

Since you have no Microsoft Payment Account associated with your Microsoft Account, we cannot perform a deposit. We can only convert Rewards Credits into currency into a Microsoft Payment Account. This is mentioned in the FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?



In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

For help with the Rewards program, you will need to post in the Xbox Rewards Questions support forum.

Hello,

We responded with why this is occurring on your previous post (https://forums.xbox.com/en-US/thread/6b6e70dc-4417-4f32-ad8c-866b1ab315a5). You received this deposit on
the 17th.