My cortana on my xbox one won't work

Discus and support My cortana on my xbox one won't work in XBoX Games and Apps to solve the problem; It'll say,''sorry about that i didnt here anything.'' I have no clue what to do b0b4abae-b9f1-43f9-b665-0cd7e7aaadfc Discussion in 'XBoX Games and Apps' started by Windwalker1234, May 2, 2019.

  1. My cortana on my xbox one won't work


    It'll say,''sorry about that i didnt here anything.'' I have no clue what to do

    :)
     
    Windwalker1234, May 2, 2019
    #1
  2. Starseid Win User

    My cortana on my xbox one won't work

    Can others hear you in a party? If you aren't sure, open a party and check to see if your icon lights up when you talk. If not, try another headset if you have one. If its still not working try for a soft reset by holding the power button until the console
    shuts down. Disconnect the power cable for 10 seconds then reconnect and power back on. Check to see if its working.
  3. XBF Leo G Win User

    My cortana on my xbox one won't work

    Hello Windwalker1234,

    Thank you for keeping us updated. We understand that it can be frustrating when Cortana is not detecting the sound coming from your microphone. Is the microphone being detected by the console when you are

    in a party
    ? What kind of headset are you using to give voice commands? We suggest

    power cycling
    the console by holding down the power button on the console for ten seconds. We need to make sure the privacy setting to let Xbox and Cortana collect speech info is enabled. This can be found in your privacy & online safety settings. We will
    provide steps on how to locate this setting. Be sure to let us know the results!

    How to locate the privacy and online safety settings:

    1. Press the Xbox button on the controller to pull up the guide
    2. Select Settings
    3. Select Privacy & Online Safety
    4. Select App privacy
    5. Select Speech
    6. Make sure Let Xbox and Cortana collect my speech info is enabled
  4. XBF Leo G Win User

    My cortana on my xbox one won't work

    Hey Windwalker1234,

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please
    feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance with this issue or any other issues, we suggest creating a new thread.

    Thank you again and have a great day!
  5. Windwalker1234 Win User

    My cortana on my xbox one won't work

    Thanks so much!:) It worked!
  6. Starseid Win User

    My cortana on my xbox one won't work

Thema:

My cortana on my xbox one won't work

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