My controllers seem to work poorly on a laptop and flawlessly on a different one.

Discus and support My controllers seem to work poorly on a laptop and flawlessly on a different one. in XBoX on Consoles to solve the problem; Hello there, My xbox one wireless controllers that I have been using for my windows 10 laptop has been randomly pressing the RT and LT buttons... Discussion in 'XBoX on Consoles' started by urboiagain, Jul 23, 2022.

  1. urboiagain
    urboiagain Guest

    My controllers seem to work poorly on a laptop and flawlessly on a different one.


    Hello there, My xbox one wireless controllers that I have been using for my windows 10 laptop has been randomly pressing the RT and LT buttons sometimes while I play and also disconnecting in random times as well. I have updated my bluetooth drivers and updated the controller's drivers through the xbox accessories app and it still didn't fix it. The thing is, when I used it on another windows 10 laptop the controller was working fine with no problems for hours it also works normally on the xbox one console. any idea why it would work normally on a laptop and stop working on another? Thanks in advance.

    :)
     
    urboiagain, Jul 23, 2022
    #1
  2. JosefLBohorquez Win User

    My controllers seem to work poorly on a laptop and flawlessly on a different one.

    Thanks for the feedback buddy, do you know if your controller firmware is up to date?

    Please double check this connecting the controller via cable and open the Accessories app.

    Also, do you know if your bluetooth card received an update when this issue started?

    In the meantime, try creating a new local administrator user on your PC and try from there to see how it goes:

    https://support.microsoft.com/en-us/windows/cre...
  3. JosefLBohorquez Win User

    My controllers seem to work poorly on a laptop and flawlessly on a different one.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Urboiagain

    Well, I think probably the PC that you're using is the one causing the issue
    We can try fixing that or finding the cause

    First, are you using a third party program related to the controller? (Xinput for example or similar)
    When the issue started happening or is this the first time you tried using your controllers to that PC?

    And, if you try via cable the issue persists or not?

    I'll be waiting for your answers, greetings from another Microsoft user
  4. JosefLBohorquez Win User

    My controllers seem to work poorly on a laptop and flawlessly on a different one.

    You're welcome
    Share your feedback when possible!
  5. TarikDW Win User

    My controllers seem to work poorly on a laptop and flawlessly on a different one.

    Hello there Josef ,thanks for replying now to answer your questions:

    1.Iam using "Steam" third party program for the controllers.The program installs a driver that allows the games in it to be supportable for the xbox controllers. I have already tried deleting the drivers but it didn't seem to help.

    2.the issue has been going on for about 6 months I think , I don't remember downloading or doing anything related to the controller that day but I started noticing that the RT was pressing itself occasionally then the LT then it started disconnecting randomly after that.

    3.Via cables the controller do not disconnect ( they only do when i move them around too much and I assume its because of the cable itself getting unplugged).

    I also think the issue is from my Laptop as well.Its just that I have no idea what started or caused it
  6. TarikDW Win User

    My controllers seem to work poorly on a laptop and flawlessly on a different one.

    sorry for the late reply, the controller still keeps disconnecting after I created a new local administrator account, it disconnected after 30mins of playing exactly.

    any other idea why this would happen?

    another thing that I suspect is that my controllers turn off when I play games that are "heavy" on the gpu and cpu.

    but again I happend to once play for 2 hours without disconnecting then the controller went haywire.

    Iam as confused as it gets to why it could turn off like that so randomly.

    Edit:never mind its not related to how hard it is on my gpu or cpu just played a random game that requires barely any power from my gpu yet it still disconnected and went haywire for a bit.Although the RT and LT buttons arbitrarily pressing themselves can be reset if I restart my laptop.
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My controllers seem to work poorly on a laptop and flawlessly on a different one.

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