My controller's left joystick is being pushed down when I'm not pushing it

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please see a well detailed guide on how to troubleshoot the Xbox Wireless Controller here https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't help with the issue, you will need to send the device to Microsoft for a service repair/replacement. You can see how to do that here https://support.xbox.com/en-US/help/hardware-ne...

If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own. You can check out Microsoft's out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...

Hope this helps!

Hi

From what you are describing it sounds like you may need to send your controller for repair using the link below or purchase a new controller.

https://support.microsoft.com/devices

Hello JaggedJaws05! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you have issues with your controller. Sounds like it could be faulty,. If its still under warranty, you can use that to get it sorted. You can use this link to check the warranty status and start a service request.

https://support.xbox.com/help/hardware-network/controller/controller-warranty

Okay, I tested it. If I barely move the joystick, it won't do anything, but it's such a miniscule dead-zone, it's not really worth mentioning; no game would ever need to be that sensitive. The only reason it's there in the 1st place is because the bottom
plastic edge of the joysticks have to move down (as you push the joystick up, down, left, or right) to touch the sensor inside of the controller to activate the signal so that it knows you're moving the joystick - that's all; that would be true for ANY controller.

Left stick doesn't move up unless i push down on analog while moving up... whats worst is when controller is untouched the Up direction is continusly push up on menus,games,etc

Day One controller model 1537