my controller that i got with my series x is bugging out. it’s moving on it’s own and i...

Hi Finn! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox series controller No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Kindly try to update your controller on Windows 10/11 by using the Xbox Accessories app:

If you don’t already have the app installed, get it in the Store:

https://apps.microsoft.com/detail/9NBLGGH30XJ3?hl=en-us&gl=SA

Open the Xbox Accessories app.
Connect your Xbox Wireless Controller by using a USB cable or the Xbox Wireless Adapter for Windows.
When the controller is connected, you'll see the message Update Required if an update is mandatory. Install the update.

Once you're done, check if the controller will work properly.

You may also check this link for reference:

https://support.xbox.com/en-US/help...and then follow the steps provided. See More.

Please take your time and let me know if it works.

Best Regards,
Darhyl

That’s not a controller issue, the Xbox Wireless Controllers don’t have a reputation for obliterating computers. My controllers, which include the Series X|S version and the Xbox One version, both connect and work fine with it.

(With the exception of the Series X|S controller being almost completely unusable right now for me, due to firmware bugs. But even with those bugs, it didn’t screw up my computer or the game I was playing.)

Maybe the game you’re trying to play doesn’t have gamepad support?

Hello, I have new details!🙄 today I got my repaired series x, and before I tried it. I just tried mw2 on my old xbox one just to see the difference and surprise. Same God damn problem. To cut short at some point I go to my network settings and decide to try a new dns, the Google one(8.8.8.8 and 8.8.4.4) so I call my internet provider and after discussion they can't find a explanation for it. So after that I see that my bug is coming back even with Google dns so I was lost but didn't give up. So I decide to try my xbox one controller and it's better that series x one. So my thought is that my controller keep going back to bluetooth. So I try the series x controller again and the bug is back, so I press 2 times on the pairing button and it's better for 1 or 2 seconds, but it's always coming back. So I found a other person on microsoft community asking about bluetooth devise interfering with the series x. After that my brain start to spin and I just see my phone on the desk. I go in settings and I see bluetooth activated, turn it of and it was better after. God damn it, I just paid for the repair of the series x.🤣 I'm gonna wait for the response because there is more🤯

I tried most of the troubleshooting but I will try again! I got the series x controller because my old one did the same thing and I thought it was my controller.

Is there any solution to this until today? I‘ve got the same problem and got my razer kaira pro replaced, also checked with different controllers (x one s and x series x controller) and the problem still exists. The headsets packaging says „designed for xbox series x“ so I wouldn‘t expect these kind of problems. Any help is still appreciated.