My controller isn’t performing properly

Hi Keegan! I am sorry to hear about what happened. This is clearly not the situation I want you to be in. I'll do my best to assist you here in the community.

What's your Xbox console model?
Have you already tried some steps to try to fix that?

I suggest that you try power cycling your controller, changing new batteries, connecting it directly to your console via USB cable, etc. Please visit the link below for the complete troubleshooting steps.
https://support.xbox.com/help/hardware-network/....

If the above steps don't work, I am afraid you're going to need to replace it. Check your replacement options here https://support.xbox.com/help/hardware-network/....

The first thing I can think of is that the controller just isn’t properly mapped for your android. If you know anybody that has an iPhone, see if you can hook it up to that and if the same thing happens

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello Sean B3,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble with your mouse in shooter games. I'll do my best to help you resolve this issue. To better understand the problem, I have a few questions for you:



- What model of Xbox are you using?

- What games are you experiencing this issue with?

- How long have you been facing this problem?

- Have you tried updating your Xbox system and the games?

- Have you checked the settings of your mouse and the games for any sensitivity or calibration issues?

Meanwhile, here are some steps you can try to fix it:



- Make sure your console is updated to the latest version. You can check for updates in the Settings > System > Updates menu.

- Check the game settings and see if there is an option to adjust the mouse sensitivity, acceleration, or dead zone. These settings might affect how your mouse behaves when aiming and shooting.

- Try using a different USB port on your console to connect your mouse. Sometimes, a faulty port can cause problems with the mouse input.

- If possible, test your mouse on a different console or PC and see if the same issue happens. This can help you determine if the problem is with the mouse or the console.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hi, I’m Arturo.

I’m sorry to hear your controller isn’t turning on after performing some of the potential solutions Mr. David shared, ÚÑKÑØẄÑ.

Would I know if you tried to connect the controller via USB cable, is your controller still not working after doing this?