My controller is moving by itself?

Discus and support My controller is moving by itself? in XBoX on Consoles to solve the problem; Hi Microsoft I just purchased an Xbox One. I just started playing my new game and my controller started acting faulty. It was moving by itself and it... Discussion in 'XBoX on Consoles' started by swampert280, May 2, 2017.

  1. swampert280
    swampert280 Guest

    My controller is moving by itself?


    Hi Microsoft I just purchased an Xbox One. I just started playing my new game and my controller started acting faulty. It was moving by itself and it was interrupting my gameplay. I spent over $600.00 for my new Xbox and I am not happy. The Xbox is fine
    it is just the controller this is not the first time I have had issues with your company. I have spent over thousands with your company and you do not treat me very well. I should own stock in your company. I am thinking of switching to PlayStation. However
    if you can correct this problem by at least sending me a new controller or fixing mine that would be greatly appreciated. Thank you.

    :)
     
    swampert280, May 2, 2017
    #1
  2. Controller is Moving up by itself.

    I should of also included the forumrules

    forums.xbox.com/.../515277.aspx

    Microsoft’s Code of Conduct Explained for Xbox Live Customers
     
    FearedNightmare, May 2, 2017
    #2
  3. Thomanji
    Thomanji Guest
    Controller is Moving up by itself.

    I just read the
    www.xbox.com/.../codeofconduct
    , please let me know where it specifically sais that the comunity cannot suggest fixed of faulty hardware. Did you make this up?
     
    Thomanji, May 2, 2017
    #3
  4. swampert280
    swampert280 Guest

    My controller is moving by itself?

    I am not angry I am just disappointed in you guys. I just need my controller to work so I can play my game can you please help me?
     
    swampert280, May 2, 2017
    #4
  5. Hey there swampert280,

    What troubleshooting steps have you tried so far? Can you elaborate a bit on what's going on exactly? Have you tried to update the controller? How long have you had the controller and does every controller you connect to the console have this issue?

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 1, 2018
    #5
  6. swampert280 Win User

    My controller is moving by itself?

    I am not angry I am just disappointed in you guys. I just need my controller to work so I can play my game can you please help me?
  7. Mister Mascot Win User

    My controller is moving by itself?

    Hey there swampert280,

    What troubleshooting steps have you tried so far? Can you elaborate a bit on what's going on exactly? Have you tried to update the controller? How long have you had the controller and does every controller you connect to the console have this issue?

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  8. Thomanji Win User

    Controller is Moving up by itself.

    @KLRSKIR nobody discussing any self repairs as you probably can see if you read English. We are discussing the incompetence of Microsoft to create a quality product as the competition apparently can. I guess its not really a surprise looking back on Microsoft's
    history. Of course if there would be the minimal of corporate responsibility Microsoft would comment on the issue on hand instead of threatening people that they get penalties discussing solutions to the failure of this company. it really is a disgrace.

    @TROUTBRAKE Well, even though you have a problem with your products as you can see Microsoft had its bulldogs in the forum ensuring you do not find a solution to resolve the issue so that you have to spend more money with them because Microsoft it to concerned
    on hiding their failure to create a quality product and does not care dirt on the experience you have unless you are a shareholder.

    There are 224 discussions about the same problem which exposes a serious flaw in this product and Microsoft should recall it or the lest it should do is to issue a store credit to affected people. Any other company would be forced to rectify the issue but
    M$ seems to be above the law.

    forums.xbox.com/.../default.aspx

    Interestedly enough there are Microsoft staff on violation of the Code of Conduct by suggestion self-=fix to users. I hope that @FearedNightmare and @KLRSKIR tell Mister Quimby that he is in violation of its employers rules and regulations.

    forums.xbox.com/.../1846667.aspx

    Mister Quimby - Official Staff

    Here is another "Ambassador" violation the rules by suggestion how to fix the controller.

    forums.xbox.com/.../2103746.aspx

    ULtimate UAV - XBOX LIVE Ambassador and Enforcement United

    I hope you will point out to them that this is apparently not allowed.
  9. KLRSKIR Win User

    Controller is Moving up by itself.

    Just to clarify a little more, "any" discussion of self-repair is not permitted on these forums. We appreciate your cooperation.
  10. Thomanji Win User

    Controller is Moving up by itself.

    @FearedNightmare this is the official response from Microsoft? Members are not allowed to find a way to repair products that Microsoft dumbed on its loyal users for lots of money? Instead of suggestion a resolution you threatening the community. This is
    quite sad. maybe Microsoft could suggest something to make good to their failure to deliver a working product, how can this flaw have fallen trough the cracks, are the testes so incompetent or was this an attempt to boost sales by making things break after
    6 months conveniently after the unusual short grantee time frame.

    We are discussion solutions here because we hoped for a response from Microsoft on what to do. You can be sure that non of the users want to repair anything themselves. We just want to be able to play our games with an accessory that works. However, Microsoft
    ignores our cries for help. The least I would have hoped for is a coupon towards a new controller or something that shows that Microsoft is dedicated it its users and a goodwill gesture to say that you are sorry for selling us a flawed product. I understand
    this can happen because you also relay on a 3rd party and probably your quality control department was not doing its job right. So the least you could do is to resolve your mistake. I am a business man and if any of my employees mess up, I as the principal
    have to resolve the issue. It really is a disgrace that the official response seems to be that the consumer should simply buy another $60 controller, maybe Microsoft thinks that everyone out there is a billionaire, but for the normal consumer $60 is a lot
    of money to pay every 6 months.
Thema:

My controller is moving by itself?

Loading...
  1. My controller is moving by itself? - Similar Threads - controller moving itself

  2. My Xbox one controller is moving way to fast all of a sudden!

    in XBoX on Consoles
    My Xbox one controller is moving way to fast all of a sudden!: hi, I'm not sure if there has been an update overnight or something but today my controller is moving way too fast on the home screen to select anything. If I tap a direction key it jumps 2 or 3...
  3. When ever I move the joystick of my Xbox controller it scrolls past everything very fast...

    in XBoX Accessibility
    When ever I move the joystick of my Xbox controller it scrolls past everything very fast...: Scolling past all apps really fast. 20bcf55d-3e4d-4f4f-acce-57eaf9855592
  4. My controller isn't letting me move or select anything?

    in XBoX on Consoles
    My controller isn't letting me move or select anything?: I had disconnected and reconnected to my xbox and it's still not letting me select anything while I also tried a different xbox and it still didn't work 821e57ac-9075-4de5-a1fc-e854d7b50038
  5. Series X Controllers D-Pad and Joystick wont stop moving

    in XBoX on Consoles
    Series X Controllers D-Pad and Joystick wont stop moving: My controller suddenly started cycling through a menu of my game and wont stop when i move left it goes right when i move down it jumps back up i don't know that's happening. Ive tried hard...
  6. My controller is stuck moving down

    in XBoX on Consoles
    My controller is stuck moving down: Whenever my controller turned on its acting as if I were holding down. It's taking me to the bottom of every menu I open instantly. There's nothing wrong with my controller (Elite Series 2)...
  7. Why does my controller disconnect when wire is moved up or when it lays on the back

    in XBoX on Consoles
    Why does my controller disconnect when wire is moved up or when it lays on the back: Whenever I move Xbox cable slightly up it automatically disconnects. I’ve tried 4 different cables that work with anything else but with my Xbox series s controller it works until i lay it on its...
  8. In my xbox 9. Gen controller, When moving the character forward (i.e. up) with the left...

    in XBoX on Consoles
    In my xbox 9. Gen controller, When moving the character forward (i.e. up) with the left...: In fact, sometimes it doesn't move at all, and it gets fixed when you shake the analog slightly. This does not happen all the time, but in some games it happens very often and does not play. I...
  9. What do I do when my controller turns on but I can't move or anything and I tried to pair...

    in XBoX on Consoles
    What do I do when my controller turns on but I can't move or anything and I tried to pair...: I was sitting watching YouTube and I have wireless headphones so my controller usually turns off. When I turned it back on I couldn't move so I turned my xbox off and tried to turn it on through...
  10. Elite 2 controller disconnects if you move your hands. What paddled controller should I get?

    in XboX Insiders
    Elite 2 controller disconnects if you move your hands. What paddled controller should I get?: Bought an Elite 2 controller today because I gave my Elite to my friend a few years back. I didn’t need it anymore. The Elite 2 controller disconnects immediately in an intense situation where the...