My controller connects to my xbox and doesn't on my newly built pc!!

What type of problem are you having with your controller?

MY CONTROLLER WON’T CONNECT TO MY CONSOLE OR PC -> it doesn't apply. the controller does connect to my pc

I CAN’T UPDATE MY CONTROLLER -> it doesn't apply. Xbox Accessories says it is up to date

MY CONTROLLER DOESN’T FUNCTION CORRECTLY -> somehow it doesn't. let's take this option

MY CONTROLLER WON’T POWER ON -> it doesn't apply. the controller does power on

SOME OR ALL OF THE BUTTONS ON MY CONTROLLER DON’T WORK AT ALL -> it doesn't apply. All buttons do work correctly

SOME OF THE BUTTONS ON MY CONTROLLER DON’T WORK AS EXPECTED -> it doesn't apply. All buttons do work as expected.

so:
Xbox One Wireless Controller Solution doesn't have an option for the "stops working" symptom

hi kathy, sorry for the late response.

i’m using windows 10.

the controller had the connectivity issue right away. i thought that after i rebooted my pc everything would run smoothly but that wasn’t the case.

i can’t get the exact link because it was a custom built controller but this is for the microsoft store where i designed it: https://xboxdesignlab.xbox.com/en-US/customize?instanceid=p_900WZDF9XJVG

i was not aware there was an xbox adapter to connect xbox controllers to PC’s. i have downloaded the xbox apps to my pc to try to fix the issue, however.

i have a bluetooth headset and bluetooth speakers i use with my PC, but neither of them have ever had issues connecting in the past.

The Bluetooth controllers don't come with an adaptor, is has Bluetooth built in. The device it connects to need to have Bluetooth to work, if your PC doesn't then you need to get a Bluetooth adapter for the PC.

The wireless part of the controller works on a unique frequency only for the xbox controllers, so it won't work with WiFi, so for your PC to use the Xbox Wireless part, you would need the Xbox Wireless Adapter.

the answer is it is a wireless controller they dont work with the usb charging cable ive tried it on windows 7 and 10 you need a proper wired controller apparently.

That's true for 360 controllers, but not Xbox One. The Xbox One controllers work wired and via wireless on PC. My wiress controllers all work fine via the micro USB cable on my PC.

Windows 7 doesn't come with drivers built in to the OS though, they may need need to be downloaded manually if Windows update isn't picking up the controller.

My airpod is connected through Bluetooth, it had a built in mic, and I don’t use an Xbox controller with my ox, I use a keyboard.