my control died?¡¡:(

Hi

Can you please follow the
controller update Troubleshooting guide and this will hopefully allow you to get your controller updated and back working.

I sometimes wonder if they care about current customers or only about bringing new ones in? And forgeting about you just like that.

ya the build quality is absolutely terrible.. i originally had the day one edition and my controller started messing up badly (keep in mind i take very good care of my stuff). the right stick drifts upwards and the x buttons sticks, so i contacted MS and
they said they couldnt help me so i was forced to buy another controller, and now, 2 months into using it, the left stick is starting to drift up and down.. this is ridiculous, i spent so much money on it all and it works for not even a year. i am so disappointed
in microsoft

Hey Balla4lyf23 and Malak al Maaut!

I am truly sorry to hear about the controller issues, I can definitely understand how frustrating that could be. If you are continuing to experience issues with your controller, it may need to be replaced. You can order a replacement though our Xbox
Online Service Center or by talking to support from our Contact Us page.

Once again I am sincerely sorry to hear about the issue and any inconviences this may have caused. Feel free to post any feedback and suggestions on our Xbox Feedback page. Thanks!

No i play my games with a controller the way its expected to be used i dont throw it around i press buttons hold tightly squeeze it sometimes and press buttons hard like your supose to aparently each button was suppose to take 2 million hits? No everything
is going cheap because of the economy all big companys cuting down costs and the xbox one controller is a fine example of cutting down costs! You mentioned 360 controller braking on you when i find them built very well lasting a year till a replacement i play
online fps alot and have a look at the plastic around your left analog stick mine is a egg shape almost! From running and moving forward all the time average 4 hours a day, tjhe feel on my xbox one controller has changed also making creeking noises when i
hold it firm the plastics are geting loose they are just clipd on its dissapointing.