my contact email is correct

Lewt2007 · Dec 24, 2016

my email address is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** the email address associated with my microsoft e commerce account is correct

:)

Silas174 · Dec 24, 2016

my email is correct

yes my email is correct thank you

Bradley Blazed · Dec 24, 2016

My email is CORRECT

This is the fifth time posting this here and it still says there is a problem with my the email on my account. Also I am a 3 star gold VIP and should have been a 4 by now. I purchased around 200 dollars or more worth of games over the past month and I never
received any refund for them even though I'm a 3 star VIP. The only reason I buy all digital games is to get the VIP refunds. I guess I gotta start going to GameStop because at least I could get credit back for games you trade in. I have been a loyal customer
for 8 years now and I am very disappointed. I shouldn't have to send you all the emails over and over and never hear anything back. Please resolve the issue with my email because it is correct. Also I was 84 % towards a level 4 VIP star and now I'm back down
to zero percent toward a lever 4 star. Also please add all my VIP gold refunds to my account from the two hundred dollars I've spent over the past month

XBLRewards8 · Dec 28, 2016

Hello RockyEel,

Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
update you here with our findings. One thing you can try in the meanwhile is to also confirm your contact preference email. This can be found by clicking on your avatar in the top right corner of the page, going to Xbox Settings>Contact Preferences.

XBLRewards8 · Nov 3, 2018

Hello RockEel,

We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.

XBLRewards8

Hello RockEel,

We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.

XBLRewards8

Hello RockyEel,

Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
update you here with our findings. One thing you can try in the meanwhile is to also confirm your contact preference email. This can be found by clicking on your avatar in the top right corner of the page, going to Xbox Settings>Contact Preferences.

XBLRewards8

Hello PeurMammifere29,

We responded to your post at (http://forums.xbox.com/en-US/thread/bd69ab36-0ba8-4f96-9ad7-6acf4fc81cb1).

Murphs-A47006C9-2185

MyVip is calculated at the end of the month and deposited around the 15th of the following month so it is too early to see the deposit from our December purchases. Regarding MyVip, as of January 1st, 2017 the progress was reset to 0, that means you keep
the last star level you completed (which sounds like 3 stars based on your post) and the purchase progress is reset. All purchases then made from January 1 to December 31, 2017 will determine your 2018 level etc...

A staff member will have to investigate and respond to the email issue you said you received. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply. They do not work weekends and typically respond oldest to newest.

XBLRewards8

Hello JediMaster119,

I see that we have raised a yellow notification on your account because our system is reporting that you are not receiving emails. Can you roughly recall when you last received an email from our program, and confirm that you would like to receive these messages?
This notification does not adversely affect your Rewarding, but is just a little heads up that you may not be receiving messages from us.

my contact email is correct