My console won't detect my external storage device

Discus and support My console won't detect my external storage device in XBoX on Consoles to solve the problem; After the latest update to Xbox, all my games that were downloaded on the hard drive uninstalled. Now I have no external storage. I've tried... Discussion in 'XBoX on Consoles' started by Ace Spades, Oct 21, 2020.

  1. Ace Spades
    Ace Spades Guest

    My console won't detect my external storage device


    After the latest update to Xbox, all my games that were downloaded on the hard drive uninstalled. Now I have no external storage. I've tried troubleshooting and that did not work. When I open up my storage devices the external hard drive is now where to
    be found even when its plugged in, all I see is the internal.

    :)
     
    Ace Spades, Oct 21, 2020
    #1
  2. [Farscape] Win User

    My console won't detect my external storage device

    unplug the hddd, go to settings/power/fullshutdown

    then plug in the hdd

    then start the console back up and wait a few minutes when it loads the dash.
  3. ThorX360 Win User

    External hard drive is not detected

    My console is xbox one and device is up-to date with no pending updates to be installed. I have western digital hard drive with 1TB size. The connecting USB cable is 3.0.

    My console is not detecting external storage device. Before writing here, i did browse for solution and there was an option to un-check setting "turn off external device when console is off". I tried that but no smile.

    Please help me to connect my external device and browse the contents on my console.

    Note : i do not want to extend console storage with external hard drive.
    Hi,

    did you already follow this troubleshooting guide?

    https://support.xbox.com/us-EN/games/troubleshooting/console-doesnt-detect-external-storage
  4. SpyShadow Win User

    Error 0x80bd003b

    Please follow this link to help in troubleshooting your external storage device not being detected by the console. https://support.xbox.com/en-US/games/troubleshooting/console-doesnt-detect-external-storage
  5. M3tal Daz3 Win User

    how to reset my external storage

  6. No One IX Win User

    Storing Games on 1TB Thumb Drive

    Hi

    The use of external memory for games is still a feature. You might have to check if the specific device you are using is up to the specifications the console can read.

    I once had an issue where the console stopped detecting the external HDD because it didn't eject properly; in that case, my PC would be able to recognize the device although couldn't read it. So perhaps you should try following the
    steps here to test the console is detecting correctly the device. https://beta.support.xbox.com/help/hardware-network/storage/console-doesnt-detect-external-storage

    and this one is for how to set it up:

    https://beta.support.xbox.com/help/hardware-network/storage/manage-storage

    Hope this helps
Thema:

My console won't detect my external storage device

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