My console won't connect to my TV

CfC iNiaLL · May 1, 2016

When I turn on my console, the white light comes as normal, but the Xbox won't come up on the TV. I have tried changing port into the TV and changing the hdmi cable, but neither has worked. I have also tried to reset the entire system, but this also
didn't work. Is there anything else I could do to fix this problem?

:)

DIPDIP0TAT0CH1P · May 1, 2016

Xbox won't connect to my TV

Unp-lug everything from your tv and only have your xbox plugged in, does it work.

Confirm the cable is good by trying it with another device.

Try each HDMI port in the tv

But first make sure your using HDMI OUT, not the IN one.

Joshieboy1234 · May 1, 2016

Xbox won't connect to my TV

This is my situation:

My xbox 1 is on and the tv is also on and set to the right HDMI. However, instead of starting the home screen, I instead get no signal. There's nothing wrong with my Tv or wifi, I think it may be a problem with the console. Another thing is that instead
of turning off if I press the logo once, every time I have to hold it for five seconds. Finally, it almost always comes back on after about half an hour of turning it off if I ever get the xbox started. Please help! It's been like this for 2 weeks already.

{Parity} · May 1, 2016

Is it possible to test it on a different TV? If it doesn't work then it would appear that the xbox has output issues. Let us know. Good Luck!

jeremiah busby

I have tried turning everything off and disconnected everything, turned on the tv and connected the xbox to the amp and connected the amp to the tv making sure I plugged in to a arc input and turned that on I made sure the hdmi control on my amp was turned on my xbox will turn my amp on but my amp won't control my tv my old one s console had option to separately control both tv and amp but my series x console only has one option for cec control

Chae247

Hey there!

Sorry to hear you are having the issue. Have you tried the steps at
http://support.xbox.com/en-US/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected ?
If not give that a try and see if it help!

DIPDIP0TAT0CH1P

Unp-lug everything from your tv and only have your xbox plugged in, does it work.

Confirm the cable is good by trying it with another device.

Try each HDMI port in the tv

But first make sure your using HDMI OUT, not the IN one.

Mister Maka

Heya Joshieboy1234!

Sorry to hear about your display troubles on your Xbox One! If you haven't already please make sure to run through this Xbox
One Display Troubleshooter. Make sure to give the display reset step a try, as that can usually clear up issues like this

Keep us in the loop with how it goes.

Hoskayra

Hello Mike C, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are experiencing, to try to help you I need to understand the problem better, so please answer the following: Exactly what happens when you connect the console to the TV? What console are you using? What was the last thing you did before the failure occurred? Does the screen go blank or black? Since when do you have this problem? If you get an error code or message, please write it in the text.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

My console won't connect to my TV