my console went banned

My name is Paulo Franco Tavares (pauloftavares81) and my email is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

My xbox one went banned. I don´t urderstand the reason because my reputation in microsoft account is good and my login is only access account.

The xbox one serial number is 063318751748.

I need the problem solved.

:)

 

I can't play online

My friend went on my xbox and got me console banned for a month

 

Enforcement on Xbox

Today i received an email that my account from permanently banned. I went onto the link that they posted and it turns out i got banned for soliciting etc. I submitted a case review and went looking for more information. Most suspensions/bans are 1,7, or 14 days and my type of suspension followed under that list but then it said something about if the action was egregious or excessive bans, it could lead to a permanent one. In my case i tried selling my og gamertag, the guy messaged me about it, i told him how much and what payment. He declined, i said ok, and then we didn't message again AND no personal info was transferred, so in my defense it was not egregious. I have only had 2 ENFORCEMENTS, a good reputation, and no consecutive or reappearing issues. I do not think that deserves a permanent ban from all my years of gaming and achievement i have earned. There is clearly a flaw in the system.

 

Hi there,

I'm afraid nobody in the forums will be able to assist regarding enforcement related issues or questions.

You will have to go to http://enforcement.xbox.com for information and any possible options.

Side note: please do not mention personal information like email or serial numbers