My console suspension

JakeyCakes14 · Aug 13, 2018

I received a 2 week communication ban on August 11th that last for 2 weeks. I was fine with this suspension, but on August 12th at around 3pm I logged into my xbox and it said that I had a console suspension preventing me from speaking and play multiplayer
on any accounts I sign into on my xbox. I went the the enforcement website online and the only case was my account suspension, there is nothing on my console suspension and customer service can see that I have 2 suspension but can tell me or see why I got
the console suspension. I would like to know why I got this suspension, there is nothing on the website about console suspensions and I have looked at websites online and videos and there is nothing about console suspensions. I haven’t messaged anyone anything
to get me ban and I haven’t done anything bad in multiplayer games. Anyone that can help in anyone, please respond to this post.

:)

VocalicRobin · Aug 13, 2018

My Console Suspension Truth

The Enforcement Team won't tell specifics only the general reason. No one here can assist with any suspension or the reason behind it. Sorry
Click to expand...

Thank you for letting me know.

VocalicRobin · Aug 13, 2018

My Console Suspension Truth

12 days ago I was given an account suspension I had no idea why I was given it until I saw what my friend had changed my bio to. I understand that my account is my responsibility and to ensure that this didn't happen again I just changed my password. 2 days
later I got another suspension but towards my Xbox's Xbox Live privileges. Basically when this happens no account on the console itself can access Xbox Live. In my case review the XBLET member that responded to me said the severity of my actions needed a console
suspension. But the thing is I never really did anything. My friend changed my bio to something bad and that causes me to get a console suspension. It just doesn't add up why I got such a bad punishment.

Smwutches · Aug 13, 2018

Console suspensions are not listed on the enforcement site because they are not eligible for a case review. You can find information about console bans here - Xbox Enforcement | How Do I
but there is no way to contact the enforcement team regarding them.

Smwutches

Console suspensions are not listed on the enforcement site because they are not eligible for a case review. You can find information about console bans here - https://enforcement.xbox.com/en-US/home/howto#sub-topic0-3
but there is no way to contact the enforcement team regarding them.

VocalicRobin

The Enforcement Team won't tell specifics only the general reason. No one here can assist with any suspension or the reason behind it. Sorry

Thank you for letting me know.

User 9242019

The Enforcement Team won't tell specifics only the general reason. No one here can assist with any suspension or the reason behind it. Sorry

XBF Leo G

Hello LukeXV,

Thank you very much for bringing this issue to our attention. We're sorry to hear about the account suspension. The moderators, ambassadors and volunteer moderators do not have the ability to manage enforcement actions on an account. We recommend to utilize
the information available on the
enforcement team's website. The decisions are made and upheld by the enforcement team.

VocalicRobin

The Xbox Enforcement Team made the call to do that. Based on what factors had occurred. And hopefully, its not a long console suspension.

The console suspension was 2 weeks and I have 3 days left. In posting this I would've liked to know exactly what factors. besides the account suspension led them to make this call.

My console suspension