My console shuts down when I connect the hard drive

Discus and support My console shuts down when I connect the hard drive in XBoX on Consoles to solve the problem; It turns on and I can play but when I connect the external hard disk it shuts down immediately. e3a60936-62cb-45f8-b879-a7327edc8d66 Discussion in 'XBoX on Consoles' started by LUIS8888, Feb 23, 2021.

  1. LUIS8888
    LUIS8888 Guest

    My console shuts down when I connect the hard drive


    It turns on and I can play but when I connect the external hard disk it shuts down immediately.

    :)
     
    LUIS8888, Feb 23, 2021
    #1
  2. Lady Nataleigh Win User

    My console shuts down when I connect the hard drive

    Just to make it clear, you're plugging in the storage drive when the device is on?
  3. Grievous407 Win User

    Media player not recognizing USB 3.0 hard drive after recent update

    Lucky you, at least your xbox stays on when the hard drive is connected. When I connect mine it auto shuts down, restarts then shuts down and restarts again... it stops untill I unplug it and it starts normal. Never had this problem before and NO! A HARD
    RESET DOESN'T FIX IT!
  4. TCS. Win User

    Xbox one S crashing when using the "restart Console" shortcut after holding down the xbox button

    So ive done first step ( holding the power button) along with other tips like changing the storage to not shut off when the system shuts downs. no luck. I then decided to reset the console as you stated. I did both a complete reset and the reset but keeping my games and apps ( obviously keeping the games first then fully resetting). when I was starting up the console with the hard drive plugged in, thats when that error code consistently showed up and was damaging my connections ( connecting my controller in to the system) but after removing the hard drive, the xbox seems to work fine it just doesnt recognize the drive. So i believe the issue might just be with the hard drive itself being old since ive had it since the initial release of the xbox one X.
  5. MaximumExtreme Win User

    Xbox 360 hard drive issues

    Shut down the console completely then take out the hard drive. power the console back on then put the hard drive back in.
  6. WhiteyBlack2 Win User

    External Hard Drive Shuts Down Console

    i think you're hard drive is dead try add other hard drive
Thema:

My console shuts down when I connect the hard drive

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