My console has a problem in the wireless network hardware

Simply click on setup new wireless network and back out, it should resolve the issue as well connected back to the default WI-FI network.

Hello Greta D, my name is Vanessa, I will be happy to help you in any way I can.

Has this problem been happening to you when trying to connect via wireless network? If so, follow these steps:

A wireless router broadcasts the network name (SSID) every few seconds. If a router is not broadcasting the network name, your console may not be able to "see" the wireless network.

If no other wireless devices detect your network, the problem is with your router and not your console. To fix the problem, first verify that the router is broadcasting the correct SSID. Consult your router's documentation or manufacturer's website for information on how to configure and update your specific networking hardware.

Once you've checked the SSID your router is broadcasting, configure the wireless settings on your console and use the SSID your router is broadcasting. For help, see:

https://support.xbox.com/help/hardware-network/connect-network/network-settings

For more information visit:

https://support.xbox.com/help/Hardware-Network/connect-network/xbox-one-wireless-connection

You can also review these steps if your connection is direct cable.

https://support.xbox.com/help/Hardware-Network/connect-network/xbox-one-wired-connection

I hope this helps solve your problem.

Virtual greetings.

Sincerely
Vanessa.

Having the same issue. tried reseting the console and now when i try and connect to a network (wired or wireless) it gives me a notification saying that I have a wireless network hardware problem.

Is the controller new? has it been working before?

Try to press the sync button on the controller and the Xbox console. More details can be found here on connecting your wireless controller to Xbox consoles:

https://beta.support.xbox.com/help/hardware-network/controller/connect-a-wireless-controller

Hello XDragonesFlamex, my name is Oskayra and I will be happy to help you.

I am very sorry for the problem you are going through, with the intention of being able to help you I did an internal search in Xbox support, where it mentions some steps to solve this problem and I thought it was interesting information to share with you:

If the console cannot detect your wireless network, first check if the console detects any wireless networks:

Press the Xbox  button to open the guide.

Select Profile & system > Settings > General > Network settings.

Select Set up wireless network.

A detected wireless network is displayed in What is yours?

If the console does not detect any wireless networks, continue with the troubleshooting steps below.

Step 2

Try restarting the console first:

Press and hold the Xbox button  in the center of the controller to open the power center.

Select Restart console.

Select Restart.

When your console restarts, return to the Network Settings screen and select Set up wireless network to see which wireless networks your console detects:

If your wireless network is displayed in What's yours?, select the network to continue with connection setup.

To determine if the problem may be with the wireless network, check if other wireless devices (computers, phones, televisions, or other game consoles) can detect your wireless network.

If no other device can detect your wireless network, the problem lies with your network hardware.

If other devices detect your wireless network, but your Xbox console cannot, there may be a problem with the internal network adapter, and your console may need to be repaired.

Information Source (Credits): https://support.xbox.com/help/hardw...-network-connection#:~:text=Si la consola no can, %3E%20General%20%3E%20Network%C3%B3n%20Configuration.

Sincerely,
Oskayra.