My computer kicks me out of my account as soon as I put my pin in

I’ve already uninstalled all Xbox related apps and changed my pin multiple times. I’m not sure why it says I’m recording but I’ve tried to hit the windows key + G to stop it from recording or see if it does anything and it doesn’t seem to even respond to that command.

Hello, Faith Genter

Welcome to Microsoft Community.

I’m sorry to hear that you’re having trouble signing in to your Windows account. It sounds like an error that may be related to the Xbox app or the Game DVR feature on your computer. This error can prevent you from logging in or recording your gameplay. Don’t worry, there are some possible solutions that you can try to fix this issue.

One option is to reset your PIN and see if that helps.

Another option is to disable or uninstall the Xbox app or the Game DVR feature on your computer. These apps may interfere with your login process or cause errors. To do this, follow these steps: Windows 10 Game Bar Error "Can't Record Right Now, Try Again Later" - Microsoft Community.

This will remove all Xbox-related apps from your computer. If you want to keep some of them, you can specify their names in the command. For example, if you only want to remove the Xbox app, you can use this command:

Get-AppxPackage *xboxapp* | Remove-AppxPackage

Learn more troubleshooting steps here:

Troubleshoot Xbox Game Bar on Windows | Xbox Support

[Guide] Windows Game DVR Troubleshooting Tips - Microsoft Community

Fix Windows 11 Game Bar (2023) - Microsoft Community

If you still face any problems, please let me know and I’ll try to help you further.

Best regards

Yuhao Li

Microsoft Community Technical Support

I’m sorry to hear that the issue hasn't be fixed yet. It seems like you’re dealing with a very persistent and frustrating error. I appreciate your patience and cooperation in trying to fix it.

There are other methods suggested in the articles I mentioned, such as reinstalling the graphics card driver, have you tried them?

[Guide] Windows Game DVR Troubleshooting Tips - Microsoft Community

Hi, thank you for the advice but it specifically is not asking for an Xbox pin, and will not let me enter more than four digits when prompted for my non-existent pin. Whenever it says my pin is incorrect, it explicitly tells me to change my pin through Windows Hello. Everything that is going on here is all on Windows computers. No consoles are involved. I can't get a screenshot at the moment as the computer that's been having the error is currently in use and I cannot get access to it, I will edit this post or reply to it with a screenshot when I am able to get to it. A quick rundown of the situation is as follows:

There are two computers upstairs, one with Gamepass Ultimate, one without

We are trying to put the Gamepass Ultimate account onto the computer that does not have it.

When trying to sign in, the Xbox PC app asks for a Windows Hello Pin that does not exist

There is no possible way to bypass this pin, and no pins work, as no pin exists.

We try logging a different account onto the computer, it asks for another pin that does not exist.

App thinks its a dictionary attack and locks us out of the Xbox PC app

We just want to get my account onto a new computer, that's all we want, but it's asking for login info that doesn't exist

The pin I had set up for the computer login didn't work. I removed the pin as a login, leaving only my password (which I input correctly). Then when trying to login and even after inputting my password, it was still asking for a pin.

I then put in a new pin for my account and then tried that, and was still told it was wrong. So I don't know what pin it's wanting at this point.